Tiona Taylor
Detroit,MI
Summary
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged.
- Good listening skills combined with attentive and detail-oriented nature. Offers extensive knowledge of child development and education. Skilled in creating and managing programs to create safe, secure and nurturing environment for children. Experienced in successful staff management and program development.
Overview
5
5
years of professional experience
Work History
Fast Food Crew Member
White Castle
10.2020 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Provide friendly and professional service
- Collaborated with team members to complete orders.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Customer Service Cashier
KMart
12.2019 - 10.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Issued receipts for purchases and gifts.
- Bagged merchandise by following standard procedures. Organized register supplies.
Child Caretaker
Childrens Aid Society
06.2018 - 08.2018
- Gave children breakfast and lunch .
- Played educational games
- Went on educational field trips .
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Harper Woods High School
Harper Woods, MI06.2020
Skills
- Process Payments
- Working with Teammates
- Multitasking
- Fast learner
- Communication Skills
- Day care management
Timeline
Fast Food Crew Member
White Castle
10.2020 - Current
Customer Service Cashier
KMart
12.2019 - 10.2020
Child Caretaker
Childrens Aid Society
06.2018 - 08.2018
High School Diploma -
Harper Woods High School
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