Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiona Thompson

Upper Marlboro,MD

Summary

Adept at ServSafe Food Management and renowned for exceptional payment processing skills, I significantly enhanced meal preparation efficiency and reduced waste by 30% at Largo Nursing and Rehabilitation Home. My collaborative efforts with healthcare professionals improved patient health outcomes, showcasing my strong teamwork and innovative problem-solving abilities. Resourceful Dietary Aide with extensive knowledge of food service practices and proven Type skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowledge of Area of expertise and Type meal services. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2025
2025
years of professional experience

Work History

Dietary Aide

Largo Nursing and Rehabilitation Home
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Utilized POS system to receive and process food and beverage orders.
  • Improved patient nutrition with carefully planned and prepared meals according to dietary needs.
  • Streamlined meal preparation processes, cutting down on waste while ensuring quality.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.

Cook

Largo Nursing and Rehabilitation Home
04.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Suggested actionable improvements to streamline training procedures.
  • Planned menus for different events, seasons and customer requests.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Developed system for inventory management, reducing waste and cutting costs.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.

Solo Singer

Self Employed Writer
08.2005 - Current

G

  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean, safe, and well-organized patient environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted disabled clients to support independence and well-being.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved issues and conflicts among residents, fostering harmonious living environment.

Elderly Caregiver

Private Care
07.2023 - 10.2023

G

  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean, safe, and well-organized patient environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted disabled clients to support independence and well-being.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved issues and conflicts among residents, fostering harmonious living environment.

Hair Braider

Self Employed Services
06.2006 - 12.2021
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
  • Expanded clientele base through word-of-mouth referrals resulting from consistently exceeding expectations in haircutting, styling, and coloring services provided.
  • Collaborated with team members to create innovative hairstyles for fashion shows and special events.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Gained proficiency in various coloring techniques, including balayage, ombre, highlights, and lowlights.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Enabled seamless appointment scheduling using digital tools such as online booking platforms.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Used social media platforms to promote salon and services.
  • Offered professional cuts, color services and extensions to salon customers.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Improved client retention rates by offering personalized consultations tailored to individual needs and preferences.
  • Promoted salon offerings through social media platforms, driving awareness and generating new leads.
  • Trained coworkers in fishtail and lattice braiding techniques to appeal to salon customer base.
  • Implemented feedback system, leading to improved service quality and customer experience.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Initiated referral program, significantly increasing new client acquisition.

Education

Graduate Certificate - Cosmetologist

Small’s Beauty Salon And School
Clarendon, Jamaica
01.2007

Certificate - Business

Vere Technical High School
Clarendon Jamaica
07.2004

Skills

  • Payment Processing
  • ServSafe Food Manager
  • Upselling
  • Bill computation
  • Bar terminology
  • Wine service
  • Wine Pairings

Timeline

Cook

Largo Nursing and Rehabilitation Home
04.2024 - Current

Elderly Caregiver

Private Care
07.2023 - 10.2023

Hair Braider

Self Employed Services
06.2006 - 12.2021

Solo Singer

Self Employed Writer
08.2005 - Current

Dietary Aide

Largo Nursing and Rehabilitation Home

Graduate Certificate - Cosmetologist

Small’s Beauty Salon And School

Certificate - Business

Vere Technical High School
Tiona Thompson