Tiona Walker
Customer Service
Rowlett,TX
Summary
Reliable Gas Attendant with managerial experience overseeing busy service stations. Committed to maintaining a clean and welcoming environment in a fast-paced setting. Known for excellence in POS operations.
Also organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Ready to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Fuel Associate
Walmart
03.2023 - Current
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
Key Holder Supervisor
Tuesday Morning
03.2023 - 06.2023
- Trained and mentored new employees.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Opened inventory boxes and restocked shelves.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Server, Manager
Dennys Restaurant
01.2022 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server, Manager
Dennys Restaurant
02.2019 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Hostess
Dennys
09.2018 - 01.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
Cashier
Tom Thumb Food Stores
04.2018 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Basic Studies
Texarkana College
Texarkana, TXNo Degree - Basic Studies
Richland Community College
Dallas, TXHigh School Diploma -
Lakeview Centennial High School
Garland, TX06.2018
Skills
- Facility Management
- Safe Work Practices
- Staff Assignments
- Project Requirements
- Loss Prevention Strategies
- POS Systems
- Customer Transactions
- Billing and Payment Processing
- Cash Handling
- Pump Troubleshooting
References
- Tena Wherry (469) 612-4317
- Brandon Credit (469) 733-6724
- Katerra Cooper. (903) 809-9116
Timeline
Fuel Associate
Walmart
03.2023 - Current
Key Holder Supervisor
Tuesday Morning
03.2023 - 06.2023
Server, Manager
Dennys Restaurant
01.2022 - 03.2022
Server, Manager
Dennys Restaurant
02.2019 - 07.2019
Hostess
Dennys
09.2018 - 01.2019
Cashier
Tom Thumb Food Stores
04.2018 - 06.2018
No Degree - Basic Studies
Texarkana College
No Degree - Basic Studies
Richland Community College
High School Diploma -
Lakeview Centennial High School
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