Tioni Tamling
Boscobel,WI
Summary
Meticulous Revenue Cycle Manager with strong background in continuous improvement and performance analysis. Focused and organized with demonstrated success in achieving organization goals through increased efficiency initiatives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and ability to handle multiple projects simultaneously with a high degree of accuracy.
Dedicated and compassionate staff member with 19 years of experience whether it be direct patient care or revenue cycle management.
Adept at navigating the full circle of patient care from admission to discharge, including insurance verification, claims processing, and revenue recovery. Passionate about improving patient outcomes while optimizing healthcare delivery systems.
With a strong clinical background and deep understanding of healthcare operations I bring a unique perspective to Healthcare.
Overview
14
14
years of professional experience
Work History
REVENUE CYCLE MANAGER
GUNDERSEN BOSCOBEL HOSPITAL AND CLINICS
09.2019 - Current
- Lead a team of 31 revenue cycle staff members, providing guidance, training, and performance evaluations
- Oversee all aspects of revenue cycle operations, including billing, coding, collections, and reimbursement
- Develop and implement strategies to maximize revenue generation and minimize denials
- Analyze billing processes and identify opportunities for improvement resulting in 5% increase in clean claims submission and decrease of 20% in denials
- Monitored and guided revenue cycle operations.
- Implemented process improvements, ensuring accurate charge capture and coding compliance.
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Completed financial reporting and analysis for billing revenue cycle.
- Managed cross-functional teams to improve overall revenue cycle operations.
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance providers.
- Analyzed complex data sets to derive actionable insights for improving internal processes related to revenue cycle management.
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Conducted regular audits to identify areas for improvement in the revenue cycle process.
- Supported clinical team members with revenue cycle procedures and addressed issues.
CLINICAL SUPPORT SERVICES SUPERVISOR
RICHLAND MEDICAL CENTER
10.2015 - 09.2019
- Manage day-to-day operations of a busy healthcare clinic, including scheduling, staffing, and patient flow
- Lead a team of medical professionals and administrative staff, providing guidance, training, and performance evaluations
- Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements and maintain patient safety
- Optimized resource allocation by assessing workload distribution regularly and adjusting staffing levels as necessary.
- Monitor clinic performance metrics such as patient satisfaction score and wait times to implement improvements as needed
- Coordinate with healthcare providers, insurance companies, and external stakeholders to optimize clinic operations
- Promoted a culture of continuous learning through regular workshops, seminars, and ongoing education opportunities.
- Conduct staff training sessions and provide ongoing support to ensure compliance with clinic policies.
- Collaborated with cross-functional teams on projects aimed at enhancing overall patient experience and satisfaction levels.
- Managed scheduling and workflow to meet or exceed departmental goals consistently.
- Identified areas for improvement and implemented innovative solutions to streamline operations further.
LICENSED PRACTICAL NURSE-ORTHOPEDICS
RICHLAND MEDICAL CENTER
05.2012 - 09.2019
- Monitor the health status of elderly residents, including vital signs, medications, and cognitive function
- Assist in developing and implementing individualized care plans based on residents' physical, emotional, and psychosocial needs
- Administer medications, treatments, and wound care according to physician orders and facility protocols
- Collaborate with resident care team including physicians, therapists, and social workers to provide comprehensive care to residents.
LICENSED PRACTICAL NURSE
BOSCOBEL CARE AND REHAB
05.2010 - 09.2016
- Monitor the health status of elderly residents, including vital signs, medications, and cognitive function
- Assist in developing and implementing individualized care plans based on residents' physical, emotional, and psychosocial needs
- Administer medications, treatments, and wound care according to physician orders and facility protocols
- Collaborate with resident care team including physicians, therapists, and social workers to provide comprehensive care to residents.
Education
Bachelor of Science - Health Science
Herzing University
Madison09.2025
Business Management -
Southwest Technical College
05.2022
Registered Orthopedic Technician -
American Society of Orthopedic Professionals
11.2012
Licensed Practical Nurse -
Southwest Technical College
05.2010
High School Graduate -
Boscobel High School
05.2007
Certified Nursing Assistant -
Southwest Technical College
07.2006
Skills
- Revenue performance
- Attention to Detail
- Denial Resolution
- Healthcare Industry Knowledge
- Data Analytics
- Willing to Learn
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
Timeline
REVENUE CYCLE MANAGER
GUNDERSEN BOSCOBEL HOSPITAL AND CLINICS
09.2019 - Current
CLINICAL SUPPORT SERVICES SUPERVISOR
RICHLAND MEDICAL CENTER
10.2015 - 09.2019
LICENSED PRACTICAL NURSE-ORTHOPEDICS
RICHLAND MEDICAL CENTER
05.2012 - 09.2019
LICENSED PRACTICAL NURSE
BOSCOBEL CARE AND REHAB
05.2010 - 09.2016
Bachelor of Science - Health Science
Herzing University
Business Management -
Southwest Technical College
Registered Orthopedic Technician -
American Society of Orthopedic Professionals
Licensed Practical Nurse -
Southwest Technical College
High School Graduate -
Boscobel High School
Certified Nursing Assistant -
Southwest Technical College
Similar Profiles
Monica CooleyMonica Cooley
Registered Nurse at Gundersen Boscobel Area Hospital and ClinicsRegistered Nurse at Gundersen Boscobel Area Hospital and Clinics
Lara Ginter, MSN, APNP, FNP-CLara Ginter, MSN, APNP, FNP-C
Registered Nurse, Medical-Surgical Unit at Gundersen Moundview Hospital And ClinicsRegistered Nurse, Medical-Surgical Unit at Gundersen Moundview Hospital And Clinics
Cassandra KerianCassandra Kerian
RN at Gundersen St. Joseph's Hospital And ClinicsRN at Gundersen St. Joseph's Hospital And Clinics