Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Insync Staffing
06.2024 - 04.2025
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Trained new hires on warehouse procedures, promoting a consistent approach to operations across the team.
Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Consistently lifted materials weighing as much as 50 pounds.
Package Handler
FedEx Ground
09.2022 - 05.2024
Package items & ensure prevention of damage.
Create, print & attach shipping labels
Lift & load packages onto trucks
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Followed safety regulations to maintain safe work environment.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Proved successful working within tight deadlines and a fast-paced environment.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Customer Service Representative
GMS Connect
03.2021 - 08.2022
Performed outbound calls to patients who were affected by the coronavirus disease.
Provided patients with treatment options available for them.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Answered an average of 75+ calls per day
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Sanitation Worker
OSI Industries
08.2019 - 03.2021
Clean and sanitized all equipment
Maintained cleanliness of production floor
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
Prepared cleaning solutions and equipment in accordance with health and safety standards.
Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
Collected, sorted, and disposed of garbage and recycling from production work areas.
Mover/Packer Associate
All My Sons Moving & Storage
06.2018 - 08.2019
Packed & stored customer items in a safe and efficient manner
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Followed verbal and written instructions to properly move and ship products.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to (50) lbs.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.