Summary
Overview
Work History
Education
Skills
Timeline
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Deric Graham

Lakeland

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Insync Staffing
06.2024 - 04.2025
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Trained new hires on warehouse procedures, promoting a consistent approach to operations across the team.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as 50 pounds.

Package Handler

FedEx Ground
09.2022 - 05.2024
  • Package items & ensure prevention of damage.
  • Create, print & attach shipping labels
  • Lift & load packages onto trucks
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Customer Service Representative

GMS Connect
03.2021 - 08.2022
  • Performed outbound calls to patients who were affected by the coronavirus disease.
  • Provided patients with treatment options available for them.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered an average of 75+ calls per day
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Sanitation Worker

OSI Industries
08.2019 - 03.2021
  • Clean and sanitized all equipment
  • Maintained cleanliness of production floor
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Prepared cleaning solutions and equipment in accordance with health and safety standards.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.

Mover/Packer Associate

All My Sons Moving & Storage
06.2018 - 08.2019
  • Packed & stored customer items in a safe and efficient manner
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to (50) lbs.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.

Education

High school diploma -

F. W. Buchholz High School
Gainesville, FL
05.2020

Skills

  • Heavy Lifting
  • Food safety management
  • Food Service
  • Experienced in sanitation practices
  • Food preparation skills
  • Meal preparation
  • Customer service experience
  • Meal Preparation
  • Home Care
  • Retail Sales
  • Communication skills
  • Moving Experience
  • Time Management
  • Packaging
  • Load & Unload
  • Packaging and labeling
  • Heavy lifting

Timeline

Warehouse Worker

Insync Staffing
06.2024 - 04.2025

Package Handler

FedEx Ground
09.2022 - 05.2024

Customer Service Representative

GMS Connect
03.2021 - 08.2022

Sanitation Worker

OSI Industries
08.2019 - 03.2021

Mover/Packer Associate

All My Sons Moving & Storage
06.2018 - 08.2019

High school diploma -

F. W. Buchholz High School
Deric Graham