Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Tionna Brooks

Summary

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong emphasis on team collaboration and dedication to optimal patient outcomes. Demonstrated reliability and adaptability in dynamic environments. Expertise in medical procedures, patient assessments, and care coordination for high-quality healthcare services.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager

Comfort Ease Home Care
07.2024 - 10.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Medical Surgical Registered Nurse

UH Elyria Medical Center
03.2022 - 06.2024
  • Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
  • Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
  • Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
  • Provided inpatient care to diverse population of adult medical and surgical patients.
  • Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
  • Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
  • Administered IV medications, monitoring and documenting patient responses to address complications.
  • Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
  • Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
  • Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.

Intermediate Care Unit Registered Nurse

Trustaff
11.2021 - 02.2022
  • Conducted pulmonary assessments to identify abnormal breathing sounds and respiratory patterns.
  • Evaluated and monitored patients' fluid intake and output to detect emerging problems, preventing fluid and electrolyte imbalances.
  • Set up and monitored medical equipment and devices to improve patient outcomes, attentively observing cardiac monitors, oxygen delivery devices, and transducers.
  • Coordinated and collaborated with health care team to plan and implement patient care plans.
  • Administered various medications by injection, orally, intravenously, and through gastric tubes.
  • Monitored patients' vital signs to detect adverse events or delayed recovery, including respiration and blood pressure.
  • Monitored all aspects of patient care, including diet and physical activity.
  • Administered medications to patients and monitored patient vital signs.
  • Administered prescribed medications and monitored patients for side effects and adverse reactions.
  • Maintained accurate, detailed reports and records.
  • Educated patients, family members, and caregivers on conditions and treatment protocols to aid in compliance and improve patient outcomes.

Medical Surgical Registered Nurse

Hillcrest Hospital
05.2012 - 11.2021
  • Collaborated with patients, families, and healthcare team to coordinate care for effective and current care plans.
  • Administered medication, IV therapy, and treatments.
  • Implemented, maintained, updated, and evaluated care plans, utilizing knowledge of developmental needs of patient age groups.
  • Promoted comfort and prevented suffering through presence and attentiveness.
  • Delivered direct patient care according to established standards.
  • Demonstrated timely pain assessment and reassessment.
  • Integrated and coordinated care across settings and disciplines.
  • Monitored all aspects of patient care, including diet and physical activity.
  • Administered prescribed medications and monitored patients for side effects and adverse reactions.
  • Monitored, recorded, and reported symptoms or changes in patients' conditions.
  • Consulted with healthcare team to plan and implement patient treatment protocols.

Psychiatric Registered Nurse

Northcoast Behavioral Healthcare
09.2010 - 05.2012
  • Administered medications, documented use, and tracked responses in line with established protocols.
  • Responded promptly to crisis calls and implemented effective interventions for diverse needs.
  • Assessed individual conditions and developed effective treatment plans.
  • Supervised delivery of nursing treatments for conditions such as diabetes and high blood pressure.
  • Consulted and coordinated with healthcare team members to assess, plan, implement, and evaluate patient care plans.
  • Completed detailed patient intakes, including documenting patient histories and current vitals.
  • Monitored, recorded, and reported symptoms or changes in patients' conditions.
  • Recorded patients' medical information and monitored conditions.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Educated patients, family members, and caregivers on conditions and treatment protocols to aid in compliance and improve outcomes.
  • Monitored patients closely to spot problems and reported serious concerns to treating physicians for timely interventions.

Education

Bachelor of Science - Nursing

Kent State University
Kent, Ohio
12.2009

Skills

  • Problem-solving

  • Team leadership

  • Operations management

  • Customer service

  • Operational efficiency

  • Policies and procedures implementation

  • Maintaining compliance

  • Interpersonal communication

  • Client relationships

  • Workflow optimization

  • Superb time management skills

  • Onboarding and orientation

Awards

Dean's List Honoree, 3 semesters., Who's Who Among Minority Students., Ebony Achievement Award 2009., North America Scholar Consortium Honor Society.

Certification

ACLS Provider

BLS Provider

Languages

English
Full Professional

Timeline

Operations Manager

Comfort Ease Home Care
07.2024 - 10.2024

Medical Surgical Registered Nurse

UH Elyria Medical Center
03.2022 - 06.2024

Intermediate Care Unit Registered Nurse

Trustaff
11.2021 - 02.2022

Medical Surgical Registered Nurse

Hillcrest Hospital
05.2012 - 11.2021

Psychiatric Registered Nurse

Northcoast Behavioral Healthcare
09.2010 - 05.2012

Bachelor of Science - Nursing

Kent State University

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