Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tionna Henderson

Texarkana,TX

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Pleasant Manor Nursing Home
2022.08 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant

The Villa
2021.03 - 2022.08
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Customer Service Representative

Walmart
2020.06 - 2021.07
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

General Laborer

Boars Head Provisions Co
2017.02 - 2020.05
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Performed general housekeeping and cleaning tasks.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.

Education

High School Diploma -

Forrest City High School
Forrest City, AR
05.2015

Skills

  • Catheter Change and Preparation
  • Medication Assistance
  • Grooming and Bathing Assistance
  • Medical Records Management
  • Retail Sales Customer Service
  • Active Listening
  • Microsoft PowerPoint
  • Tool and Equipment Maintenance
  • Safety Precautions

Certification

  • CNA - Certified Nursing Assistant

Timeline

Certified Nursing Assistant

Pleasant Manor Nursing Home
2022.08 - Current

Certified Nursing Assistant

The Villa
2021.03 - 2022.08

Customer Service Representative

Walmart
2020.06 - 2021.07

General Laborer

Boars Head Provisions Co
2017.02 - 2020.05

High School Diploma -

Forrest City High School
  • CNA - Certified Nursing Assistant
Tionna Henderson