Tionna Henderson
Texarkana,TX
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Pleasant Manor Nursing Home
08.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
The Villa
03.2021 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
Walmart
06.2020 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
General Laborer
Boars Head Provisions Co
02.2017 - 05.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Education
High School Diploma -
Forrest City High School
Forrest City, AR05.2015
Skills
- Catheter Change and Preparation
- Medication Assistance
- Grooming and Bathing Assistance
- Medical Records Management
- Retail Sales Customer Service
- Active Listening
- Microsoft PowerPoint
- Tool and Equipment Maintenance
- Safety Precautions
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Pleasant Manor Nursing Home
08.2022 - Current
Certified Nursing Assistant
The Villa
03.2021 - 08.2022
Customer Service Representative
Walmart
06.2020 - 07.2021
General Laborer
Boars Head Provisions Co
02.2017 - 05.2020
High School Diploma -
Forrest City High School
- CNA - Certified Nursing Assistant
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