Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tionna Jefferson

Tionna Jefferson

Houston,TX

Summary

Professional and motivated worker with years of experience in team leading, training, customer service, and a continuation of strengthening my craft. Highly skilled in developing positive relationships, exemplifying leadership, adapting to challenges, and promoting teamwork. An asset when it comes to dependability, punctuality, and flexibility.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
Huntsville, TX
09.2021 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Student Teacher

Several Elementary Schools
Huntsville, Tx And Conroe, Tx
08.2024 - 05.2026
  • Developed and taught whole class lesson plans aligned with curriculum standards and took on the role as head teacher
  • Implemented and enforced classroom management strategies to foster a positive learning environment
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Continuously improved teaching practices through professional development opportunities, staying current with educational trends and research.

Smoothie King Team Lead

Smoothie King
Houston, TX
06.2019 - 07.2020
  • Led team to optimize smoothie preparation processes and enhance service speed.
  • Trained and mentored staff on product knowledge and customer engagement techniques.
  • Implemented inventory management strategies to reduce waste and improve cost efficiency.

Education

Bachelor of Science - Education

Sam Houston State University
Huntsville, TX
05-2026

Skills

  • Ability to lead
  • Attention to detail
  • Team player
  • Adaptable
  • Tech-savvy
  • Consistently professional

Timeline

Student Teacher

Several Elementary Schools
08.2024 - 05.2026

Barista

Starbucks
09.2021 - Current

Smoothie King Team Lead

Smoothie King
06.2019 - 07.2020

Bachelor of Science - Education

Sam Houston State University
Tionna Jefferson