Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tionna Roberts

Allied Universal Security Services
Fairburn,GA
1
Certification
3
years of professional experience

.Dependable and professional customer service and security professional with strong experience providing excellent service while maintaining a safe, secure, and welcoming environment. Skilled in communicating effectively with customers, patients, visitors, employees, and team members while handling questions, concerns, and challenging situations with professionalism and patience.

Work History

Security Guard

5 Months
Allied Universal Security Services | 11.2024 - 04.2025

Monitored and enforced security protocols at truck gate to ensure safety and compliance.

Customer Service Staff

1 Year 2 Months
Publix Grocery Store | 06.2022 - 08.2023
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Maintained product displays and ensured stock availability for seamless shopping experience.
  • Operated cash register efficiently, processing transactions accurately and promptly.
  • Collaborated with team members to streamline store operations and improve workflow efficiency.

Education

No Degree

Georgia Military College | Milledgeville, GA

Completed college-level coursework without completing a degree program

High School Diploma

Creekside High School | Fairburn, GA | 05.2021

Skills

Professionalism & Dependability
Team Collaboration
Attention to detail
Conflict Resolution
Customer Service

Certification

CPR/ First Aid Certified

Basic Life Support (BLS)

Certified Caregiver

Timeline

Security Guard

Allied Universal Security Services
11.2024 - 04.2025Read More

Customer Service Staff

Publix Grocery Store
06.2022 - 08.2023Read More

Georgia Military College

No Degree
Read More

Creekside High School

High School Diploma
Read More
Tionna Roberts