Tionne Smith
Ellenwood,Georgia
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
4
4
years of professional experience
Work History
Office Assistant
Ga Delivery Experts
Ellenwood, GA
12.2023 - 06.2024
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered phone calls and directed them to appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Package Handler
Fed Ex Ground
Ellenwood, Georgia
09.2021 - 11.2023
- Maintained a clean work environment by removing debris from the loading dock area.
- Assisted in training new employees on package handling processes.
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Maintained clean and organized work area, adhering to safety standards.
Work From Home Agent
QuickBooks
Ellenwood, GA
09.2020 - 09.2021
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
Education
High School Diploma -
Cedar Grove High School
Ellenwood, GA05-2018
Skills
- Scheduling
- Payroll Processing
- Customer Service
- Report Writing
- Meeting planning
- Calendar Management
- Proofreading
- Bookkeeping
- Inventory Management
- Mail handling
- Issue Resolution
- Payment Processing
- Appointment Scheduling
- File Organization
- Relationship Building
- Supply Restocking
- Professional and mature
- Quickbooks
- Time Management
Timeline
Office Assistant
Ga Delivery Experts
12.2023 - 06.2024
Package Handler
Fed Ex Ground
09.2021 - 11.2023
Work From Home Agent
QuickBooks
09.2020 - 09.2021
High School Diploma -
Cedar Grove High School