Logistics professional with keen focus on optimizing freight operations and enhancing supply chain efficiency. Known for fostering team collaboration and driving results while adapting to dynamic operational needs. Skilled in inventory management and route planning, valued for reliability and adaptability.
Experienced with managing freight operations and ensuring smooth logistical workflows. Utilizes strategic planning to enhance operational efficiency and minimize delays. Track record of leading teams effectively and solving complex logistical challenges .
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Overview
27
27
years of professional experience
Work History
Freight Operations Supervisor
MMS Logistics
01.2020 - Current
Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.
Streamlined workflow processes to increase overall efficiency in the sorting, loading, unloading, and dispatching of freight shipments.
Developed contingency plans for potential disruptions in daily activities due to unforeseen circumstances such as equipment malfunctions or inclement weather conditions.
Ensured compliance with federal transportation regulations by strictly adhering to documentation requirements and maintaining accurate records about shipments handled within the facility.
Developed effective working relationships with vendors and carriers to guarantee timely pickups and deliveries.
Conducted regular risk assessments to identify potential hazards, subsequently taking corrective actions to mitigate any negative impact on freight operations safety or efficiency.
Organized records of vehicles, schedules and completed orders.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Reviewed established business practices and improved processes to reduce expenses.
Client Services Representative
The Manor Association / Keystone Pacific
01.2019 - 11.2024
Responsibilities: Clients service agent with 200 property 100 + calls per day trouble-shooting complex HOA
Managed a portfolio of high-value clients, ensuring their needs were met and fostering long-term relationships.
Duplex. ...
Commercial Real Estate (CRE) ...
Investment Property property reports that require maintenance , permits, billing issues between clients city vendors. assisted team members with escalated customer calls to ensure accuracy and resolution for any dissatisfied impatient homeowners resolving updates or errors on property and system problems for existing homeowners. resolved customer issues using professional Lead executive consulting skills to recommend the proper solutions to meet the homeowners concerns
Participated in regular training sessions to stay current on product offerings and industry trends, ensuring accurate representation when communicating with clients.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Developed customized solutions for clients, addressing their unique requirements and preferences.
CFO/Senior Executive Secretary to Senior VP and CFO/Managing Co-Owner
Maximus Freight
01.1998 - 01.2006
Responsibilities: executive administrative support public interface, preparation of correspondence and legal documents. Directing, coordinating, special freight projects. Training employee benefits, administration services and client services staff recruitment and retention, remained abreast of Cargo, Freight employment laws and DOT compliance regulations , polices and procedures including Arizona state and federal laws and customs regulations. directed dispatch for national and international freight operations.
Oversaw budgets, payroll, and accounts payable and receivable.
Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
Conducted detailed analysis of company financial information and oversaw preparation of related reports.
Negotiated favorable terms with vendors and suppliers, achieving significant savings on procurement expenses.
Education
Arts and Design Program - Design
Phoenix College
Phoenix, Arizona
01-1990
Skills
Adept at identifying and addressing analytical challenges
Workforce skill enhancement
Proficient in handling multiple priorities
Procurement process coordination
Client relations management
Collaborative conflict resolution techniques
Logistics management
Transportation logistics oversight
Regulatory compliance in shipping
Logical evaluation
Clear interpersonal communication
Responsive to new challenges
Logistics coordination
Detailed route analysis
Timeline
Freight Operations Supervisor
MMS Logistics
01.2020 - Current
Client Services Representative
The Manor Association / Keystone Pacific
01.2019 - 11.2024
CFO/Senior Executive Secretary to Senior VP and CFO/Managing Co-Owner
Sr. Designer, Team Leader and Project Manger at Art of living mall ( MMS Global )Sr. Designer, Team Leader and Project Manger at Art of living mall ( MMS Global )