Ty Toney
Los Angeles,CA
Summary
Accomplished Store Manager with a proven track record at Chicago Ramen and Tsujita LA, enhancing customer satisfaction through expert team leadership and effective problem-solving. Excelled in inventory control and store merchandising, significantly boosting sales. Skilled in Microsoft Excel and adept at fostering team unity, consistently mentoring staff towards excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Chicago Ramen
05.2021 - 11.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Store Manager
Tsujita La Artisan Noodle
12.2013 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Fairfax Senior High School
Los Angeles, CASkills
- Team Building and Leadership
- Team leadership and coaching
- Sales professional
- Problem-Solving
- Customer Service
- Training and mentoring
- Inventory Control
- Store Merchandising
- Microsoft Excel
- Recruiting and Hiring
Certification
Alcohol Certification to serve
Food Manager
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Store Manager
Chicago Ramen
05.2021 - 11.2024
Store Manager
Tsujita La Artisan Noodle
12.2013 - 05.2021
High School Diploma -
Fairfax Senior High School
Similar Profiles
Devin CardonaDevin Cardona
Dishwasher/Prep Cook at Chicago RamenDishwasher/Prep Cook at Chicago Ramen
SHO ISHIISHO ISHII
Wait staff / Kitchen hand / Dish washer at Ramen TAKA (self-owned ramen shop)Wait staff / Kitchen hand / Dish washer at Ramen TAKA (self-owned ramen shop)
Karma GurungKarma Gurung
Kitchen Line Cook at Ramen ThukpaKitchen Line Cook at Ramen Thukpa
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts
Liam FrankLiam Frank
Cart Attendant at Kemper Sports Management- Iron Horse Golf ClubCart Attendant at Kemper Sports Management- Iron Horse Golf Club