Tira Livingston
Montgomery
Summary
Hospitality and operations professional with a proven ability to build strong client relationships, promote services, and support revenue growth through service excellence, team collaboration, and effective communication.
Equipped with strong problem-solving abilities, willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Frontdesk
RAJShRIMAD Hotel LLC.
9250 Boyd Cooper PKWY
11.2025 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Office Administrative Assistant
Best Choice Roofing
Montgomery, Al
07.2024 - 09.2025
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Maintained accurate records and files, supporting document retrieval processes.
- Handled incoming communications, directing inquiries to appropriate departments.
- Supported office supply inventory management, facilitating timely restocking of materials.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Front Office Manager
Map Hospitalty
Montgomery,al
08.2014 - 09.2025
- Streamlined front office operations, enhancing guest check-in and check-out processes.
- Implemented staff training programs to improve customer service excellence.
- Managed scheduling for front office team, optimizing resource allocation.
- Developed standard operating procedures to ensure consistency in service delivery.
- Resolved guest complaints effectively, fostering positive relationships and satisfaction.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Assistant General Manager
AU Hospitality
Auburn ,Alabama
04.2024 - 06.2024
- Led daily operations, ensuring alignment with organizational goals and compliance with industry regulations.
- Developed and implemented staff training programs to enhance team performance and service quality.
- Streamlined operational processes, resulting in increased efficiency and reduced overhead costs.
- Managed vendor relationships, negotiating contracts to secure favorable terms and improve service delivery.
- Motivated, trained, and disciplined employees to maximize performance.
Certified Peer Support Specialist
Alethiea House
Montgomery, Alabama
04.2023 - 04.2024
- Provided emotional support and guidance to individuals in recovery, fostering resilience and self-advocacy.
- Facilitated peer-led support groups, promoting discussion and sharing of personal experiences for collective growth.
- Developed individualized recovery plans in collaboration with clients, enhancing goal-setting and progress tracking.
- Educated clients on available resources and services, increasing access to community support systems.
- Evaluated client needs through active listening and assessment techniques, ensuring tailored support approaches.
Education
Associate of Science - Radio And Television Broadcasting
Trenholm Tech.
Montgomery, Alabama08-2002
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Creative writing
- Concept development
- Storyboarding
- Hands-on demonstrations
Certification
Certified Peer Support Specialist from the Department of Mental Health
Timeline
Frontdesk
RAJShRIMAD Hotel LLC.
11.2025 - Current
Office Administrative Assistant
Best Choice Roofing
07.2024 - 09.2025
Assistant General Manager
AU Hospitality
04.2024 - 06.2024
Certified Peer Support Specialist
Alethiea House
04.2023 - 04.2024
Front Office Manager
Map Hospitalty
08.2014 - 09.2025
Associate of Science - Radio And Television Broadcasting
Trenholm Tech.