Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiraysha Taylor

Fort Myers,FL

Summary

Dynamic and compassionate professional with a diverse background spanning patient care, customer service, and dietary support. Excelled at Creative Caregivers by enhancing patient independence and quality of life through meticulous personal hygiene assistance and emotional support. Skilled in meal preparation and schedule management, with a proven track record of improving customer satisfaction and operational efficiency. Certified in CPR/AED, showcasing a commitment to safety and well-being.

Overview

6
6
years of professional experience

Work History

Home Health Aide

Creative Caregivers
07.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Customer Service Representative

Service Today Electrical, Heating & AC Repair
08.2023 - 05.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate .
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Dietary Aide

American House
01.2022 - 06.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to

Front Desk Receptionist

Orthopedic Specialist of SW Florida
08.2020 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Sales Associate

RaceTrac
07.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

East Lee County High School
Lehigh Acres, FL
05.2019

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Documentation
  • Schedule Management
  • Nutritional meal preparation
  • Activities of Daily Living (ADLs)
  • Emotional Support and Companionship
  • Documentation And Reporting
  • Certified in CPR/AED
  • Appointment Scheduling
  • Dietary Requirements and Nutrition
  • Records Management

Timeline

Customer Service Representative

Service Today Electrical, Heating & AC Repair
08.2023 - 05.2024

Home Health Aide

Creative Caregivers
07.2023 - Current

Dietary Aide

American House
01.2022 - 06.2023

Front Desk Receptionist

Orthopedic Specialist of SW Florida
08.2020 - 03.2022

Sales Associate

RaceTrac
07.2018 - 10.2019

East Lee County High School

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Tiraysha Taylor