Tire Lewis
Augusta,GA
Summary
Dedicated, hardworking professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Food Court Manager
AAFES Exchange
01.2018 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Monitoring employees timecard entries and correcting errors to ensure accuracy before paying period ending
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Assistant Manager
AAFES Exchange
01.2017 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Established team priorities, maintained schedules and monitored.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Learning Facilitator
AAFES Exchange
01.2012 - 04.2013
- Identified areas in need of improvement and implemented solutions.
- Advocated for program participants in Retail, Service, and Food program, outlining cases and needs to program executives.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating environment.
- Provide for training materials and activities to foster positive and supportive environments for participants.
- Planned and facilitated Retail/Food workshops in accordance with LEX curricula, employing varied methods to maximize attendance.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Organized and allocated resources required to meet needs of 300 employees and 20 instructors for Retail Management Academy and Restaurant Operational Management Academy.
Store Manager
AAFES Exchange
04.2013 - 01.2017
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set schedules for 10-15 staff by planning and designating shifts and hours.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Implemented effective inventory control systems to reduce waste.
Supervisor
AAFES Exchange
01.2004 - 01.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Calculated employees timesheets to ensure accuracy processing and submitted payroll corrections for errors.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Boosted team performance by developing customer service training materials and conducting service training.
Education
Bachelor of Science - Accounting
Brenau University
Gainesville, GA04.2012
Skills
- Operations and Procedural Knowledge
- Calm and Pleasant Demeanor
- Compliance Requirement
- Control Inventory Cost
- Monitoring and Calculating Payroll
- Employee Performance Evaluations
- Customer Satisfaction
- Profit and Loss Reporting
- Report financial statements on time
- Handle monthly and annual closings
- Process and reconcile Accounts Payable and Receivable
- Reconcile the company’s bank statements and general ledgers
Certification
- Food Management Professional Certification (FMP)
Timeline
Food Court Manager
AAFES Exchange
01.2018 - Current
Assistant Manager
AAFES Exchange
01.2017 - 01.2018
Store Manager
AAFES Exchange
04.2013 - 01.2017
Learning Facilitator
AAFES Exchange
01.2012 - 04.2013
Supervisor
AAFES Exchange
01.2004 - 01.2012
Bachelor of Science - Accounting
Brenau University
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