Tiren Hossain
Santa Clarita,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Florist Assistant
Ralphs Grocery Store
04.2022 - Current
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
- Provided customers with courteous, knowledgeable and efficient service.
- Maintained high standard of organization and cleanliness of store premises.
- Supported in-store sales promotions, frequently engaging in product upsell activities.
- Performed daily cash register opening and closing functions and generated daily sales reports.
Team Lead
Jack In The Box
05.2020 - 03.2022
- Tracked receipts, employee hours and inventory movements.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new crew members by relaying information on company procedures, safety requirements and and delivered constructive criticism upon completion of job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Inspected equipment and conducted basic repairss to keep machinery operational
Skills
- Product promotions
- Sale expertise
- Customer service
- Quality control
- Workplace safety
- Performance improvement
- Relationship-Building
Timeline
Florist Assistant
Ralphs Grocery Store
04.2022 - Current
Team Lead
Jack In The Box
05.2020 - 03.2022
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