Tiria Jones

• Set up and maintained traffic control closures for crews working alongside public right-of-way.
• Drafted written reports summarizing activities completed by traffic control personnel.
• Organized and supervised the work of a team of traffic controllers.
• Prepared weekly schedules for all assigned personnel ensuring adequate coverage at all times.
• Assisted in training new employees on proper procedures for setting up detours and barricades.
• Developed and implemented traffic control plans for construction sites.
• Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.

Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Processed payroll accurately ensuring all employees were paid on time.
• Supervised staff members, organized schedules and delegated tasks.
• Provided training to new hires on office policies and procedures.
• Developed and implemented office policies and procedures.

• Held stop and slow paddles to direct traffic around active work sites.
• Utilized radio communication systems effectively when communicating with other flaggers or supervisors.
• Communicated with drivers, providing clear directions to detour routes.
• Set up temporary traffic control devices to alert motorists of upcoming construction areas.
• Responded quickly to emergency situations by utilizing flagging techniques or diverting traffic away from the danger zone.