Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
years of professional experience
Work History
Retail Sales Associate
Purple Rose Beauty Supply Store
01.2021 - Current
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Entrepreneur
M2M Logistics, LLC.
03.2019 - Current
Determined business plan, mission statement, and vision.
Launched new product lines successfully through comprehensive planning, strategy and research.
Mapped income generating strategies to grow revenue.
Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Interacted well with customers to build connections and nurture relationships.
Education
No Degree - CompTIA Security+
Southern Careers Institute Inc
Austin, TX
09.2023
Skills
Assigning Tasks
Sales Contracts
Merchandising and Display
Energy and Physical Stamina
Customer Needs Assessment
Customer Assistance
Answering Customer Questions
Store Policies and Procedures
Cash Handling
Loyalty Promotion
Time Management
Timeline
Retail Sales Associate
Purple Rose Beauty Supply Store
01.2021 - Current
Entrepreneur
M2M Logistics, LLC.
03.2019 - Current
No Degree - CompTIA Security+
Southern Careers Institute Inc
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