Tirra Morales
Columbus,NM
Summary
With a proven track record at KS Industries LP, I excel in personnel file management and employee relations, enhancing HR processes and staff satisfaction. My expertise in background checks and adeptness in fostering positive workplace environments have significantly contributed to organizational growth. Skilled in both strategic planning and detailed orientation preparation, I consistently achieve top-rated compliance and efficiency.
Overview
22
22
years of professional experience
Work History
Human Resources Assistant
KS Industries LP
04.2011 - 02.2013
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Sales Associate
Walmart
01.2009 - 03.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Bail Bondsman
Bad Boys Bail Bonds
06.2007 - 12.2008
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Processed payments from defendants to secure bonds.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
- Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
Property Manager
ConAm Management Corporation
03.2004 - 06.2007
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Food and Beverage Manager
Harrah's Laughlin Hotel &Casino
07.1998 - 02.2004
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Sales Associate
Walmart
09.1997 - 07.1998
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cosmetologist
Flair For Hair
05.1991 - 05.1997
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cashier
Town & Country Supermarket
09.1995 - 03.1996
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Cosmetologist - Cosmetology
Amanda Jane Beauty Academy
West Plains, MO05-1992
No Degree -
Liberty High School
Mountain View, MO08-1983
Skills
- Employee relations
- New employee training
- Personnel file management
- Employee onboarding
- New hire orientation
- Document management
- Human resource management
- Background checks
- Employment record verification
- Online position posting
- Safety control
- Employment and labor laws
- Orientation preparation
- HR recordkeeping
- Staffing and recruitment
- Employee paperwork
- Employee onboarding and offboarding
Timeline
Human Resources Assistant
KS Industries LP
04.2011 - 02.2013
Sales Associate
Walmart
01.2009 - 03.2011
Bail Bondsman
Bad Boys Bail Bonds
06.2007 - 12.2008
Property Manager
ConAm Management Corporation
03.2004 - 06.2007
Food and Beverage Manager
Harrah's Laughlin Hotel &Casino
07.1998 - 02.2004
Sales Associate
Walmart
09.1997 - 07.1998
Cashier
Town & Country Supermarket
09.1995 - 03.1996
Cosmetologist
Flair For Hair
05.1991 - 05.1997
Cosmetologist - Cosmetology
Amanda Jane Beauty Academy
No Degree -
Liberty High School
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