Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Tirso Perez

Vallejo,CA

Summary

Dynamic leader with proven expertise in warehouse operations and team management, honed at Elaine Bell Catering. Excelled in optimizing workflows and enhancing interdepartmental communication, significantly reducing order processing times. Skilled in SAP and fostering collaborative teamwork, adept at driving operational excellence and achieving key performance metrics.

Overview

9
9
years of professional experience

Work History

Warehouse Operations Supervisor

Elaine Bell Catering
07.2020 - 10.2024
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
  • Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
  • Reduced order processing time by optimizing workflows and training staff on best practices.
  • Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
  • Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
  • Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
  • Coordinated emergency response drills regularly ensuring preparedness in case of incidents or accidents at the workplace.
  • Monitored inventory levels closely, making proactive adjustments to prevent stockouts or overstock situations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.

Inventory Analyst

San Francisco Florist
06.2015 - 06.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Cashier Team Lead

Focaccia Market Bakery
06.2015 - 05.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Operated POS cash register and equipment to collect payments.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.

Education

No Degree - Food Service

Premier Food Safety
On Line

No Degree - Alcoholic Service

California Department of ABC
On Line

Skills

  • Warehouse safety
  • SAP experience
  • Customer service
  • Order picking
  • Microsoft Excel
  • Team leadership
  • Shipping and receiving
  • Inventory and stocking
  • Staff supervision
  • Equipment maintenance
  • Adaptability and flexibility
  • Basic vehicle repair

Affiliations

  • United States Soccer Federation.
  • North Bay Soccer Asociation

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Warehouse Operations Supervisor

Elaine Bell Catering
07.2020 - 10.2024

Inventory Analyst

San Francisco Florist
06.2015 - 06.2020

Cashier Team Lead

Focaccia Market Bakery
06.2015 - 05.2019

No Degree - Food Service

Premier Food Safety

No Degree - Alcoholic Service

California Department of ABC
Tirso Perez