Experienced Data Analyst with over 5 years of expertise in data engineering, complex data analysis, and deriving actionable insights.
Proficient in SQL, Python, and R, with strong skills in statistical analysis, forecasting, and predictive modeling.
Adept at collaborating with stakeholders and cross-functional teams to achieve business objectives.
Proven track record in identifying process improvements and cost-optimization opportunities through data-driven, problem-solving, and critical-thinking strategies.
Skilled in designing efficient data pipelines and managing data on both on-premises and cloud platforms.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. Data Analyst
CVS Health
Dallas, Texas
09.2023 - Current
Streamlining Data Processing Operations: Spearheaded the implementation of automated ETL pipelines, optimizing data extraction, and achieved a remarkable 400% efficiency in reporting turnaround using the Google Cloud Ecosystem.
Process Enhancement and Strategic Planning: Engaged with senior leaders and stakeholders to identify key areas for enhancing system functionalities and future innovation within the departmental hierarchy inside the Five9 instance of Verint.
Advanced SQL Optimization and Reporting Enhancement: Delved into extensive, disparate datasets encompassing call recordings and screen captures, scrutinizing business KPIs to unveil actionable insights for critical decision-making, facilitated by comprehensive dashboarding in Microsoft Power BI.
Salesforce Sandbox Ticket Management Excellence: Exhibited unwavering consistency in achieving a 100% resolution rate within SLA parameters, effectively mitigating operational disruptions, and ensuring seamless service delivery to customers.
Data Analyst
CBRE
Dallas, Texas
06.2022 - 04.2023
Partnership and Stakeholder Engagement: Partnered with senior executives to gather and validate data, ensuring accuracy, to effectively translate data insights to non-technical audiences.
Advanced Analysis for Business Challenges: Optimized CBRE's Premium Capacity Subscription data to identify areas of improvement in refresh failures and durations, delivering a notable average daily time savings of 18 minutes, leveraging Microsoft Power BI and Power Automate.
API Integration for Cost Reduction: Deployed APIs to assess the age of inactive subscriptions, which led to a 20% reduction in cost for the capacity inventory.
Data Mapping and ETL: I teamed up with Data Engineers on data mapping and ETL operations using copy activity pipelines in Azure Data Factory to improve visibility by 45%.
Data Consolidation and T-SQL Scripting: Consolidated data from ServiceNow incidents and wrote T-SQL scripts for user-defined functions and stored procedures on Azure Synapse Analytics, which resulted in efficient data management.
Sr. Data Analyst
Precision Engineers
Mumbai, India
08.2019 - 07.2021
Automated ETL Workflows: Implemented automated ETL workflows using Alteryx to optimize data management for daily banking transaction data and insurance claims records, reducing reporting time by 50% to improve data accuracy.
Predictive Modeling for Business Strategies: Led the development of predictive models using Dataiku to anticipate customer churn in the insurance sector, for proactive retention strategies to be implemented, and reducing customer attrition by 12%.
Resolution of User Interaction and Registration Issues: Managed mission-critical user interaction and registration issues for 120,000 users. Implemented scripts in SQL Server and applied problem-solving skills, ensuring an optimal customer experience, and addressing any obstacles that may hinder customer engagement.
Price Elasticity and Cost Control Analysis for Optimal Profit: Executed an in-depth price elasticity and cost control analysis for multiple stores using the MS Excel Solver tool, optimizing pricing strategies, and uncovering cost-saving opportunities. Drove a 9% profit increase, maximizing revenue, and sustaining a competitive market position.
Data Analyst
Precision Engineers
Mumbai, India
08.2018 - 07.2019
Cross-Functional Collaboration: Partnered with cross-functional marketing teams to present KPIs for ad campaign metrics, utilizing Google Analytics to provide insights into customer demographics and campaign effectiveness.
Technical Documentation: Developed comprehensive documentation for data validation processes, campaign performance analysis, and anomaly detection methodologies, ensuring consistency and cross-team knowledge sharing.
Data Quality Assurance: Assisted senior developers in validating and cleaning a large dataset of customer transaction records to flag irregularities in transaction amounts, and performed outlier identification to identify and investigate potential data anomalies.
Education
Master of Science - Information Technology Management
The University of Texas At Dallas
USA
Bachelor of Engineering - Electronics and Telecommunication
The University of Mumbai
India
Skills
Data analysis
Data visualization
Business intelligence
Stakeholder engagement
Cross-functional collaboration
Predictive modeling
Data quality assurance
Project management
Technical documentation
Effective communication
Problem solving
Strategic planning
Business solutions development
Business strategy
Analyze trends
Problem-solving abilities
Projects
Cooperative Agro-Farming Management System
Dataset Preprocessing with Python Libraries: Transformed a large dataset comprising 59,090 tuples. This dataset presented various challenges, including null and irregular values. Leveraged Python libraries such as NumPy and Pandas, to implement robust data cleaning for handling missing and inconsistent data.
Resolving Complex SQL Queries and Designed Tableau Dashboard: Expertize SQL query solution for 200+ commodities' inflation analysis, providing valuable insights for pricing, inventory, and market competitiveness. Designed intuitive dashboard, enabling users to identify unusual trends, and seize lucrative opportunities.
Certification
Google Universal Analytics Essential Training
Advanced Big Query
Google Analytics - Google
Alteryx Designer Core
Modern-day Big Data Analytics
Professional Reporting using Power BI
Data Management and Governance
Technical Proficiencies
Languages and Databases - Python, R, MySQL, PostgreSQL, TSQL, SQL Server, Azure Synapse, Google Big Query, Teradata, Amazon Redshift, Snowflake, Oracle, MS Access, EPIC (Chronicles, Clarity, Caboodle)
Business Intelligence and Operations - SLA Management, Stakeholder Management, Adaptability, Technical Documentation, Incident and Issue Tracking, AI literacy
Other proficiencies - SSIS, SSAS, SSRS, DAX, M, ServiceNow, PM Board Analytics, HR and People Analytics
Core Values - Strive for Excellence, Act with Integrity, Continuous Improvement, Teamwork and Collaboration
Timeline
Sr. Data Analyst
CVS Health
09.2023 - Current
Data Analyst
CBRE
06.2022 - 04.2023
Sr. Data Analyst
Precision Engineers
08.2019 - 07.2021
Data Analyst
Precision Engineers
08.2018 - 07.2019
Master of Science - Information Technology Management
The University of Texas At Dallas
Bachelor of Engineering - Electronics and Telecommunication