Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tirza Book

Albertville,US

Summary

Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families. Dependable Resident Assistant remains patient and calm in difficult situations. Exceptional communication and time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Resident Assistant

Willows Landing
01.2023 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Developed valuable life skills in residents, including time management, conflict resolution, and effective communication.
  • Ensured safe living environment, conducting regular safety checks and promptly addressing any violations for residents in memory care.
  • Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Provided crisis management and intervention during emergency situations.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with bathing, teeth brushing, brushing hair, putting on deodorant, putting on lotion, etc.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control
  • Followed directions of licensed nurses to administer medications and treatments.

Package Handler

FedEx
04.2022 - 09.2022
  • Assembled and loaded packages into correct trucks
  • Removed jams and unblocked conveyor system to maintain flow of goods
  • Followed verbal and written instructions to properly move and ship products
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Used hand-held scanners and brought them to trailers to be loaded

Deli Clerk

Coborn's Grocery Store
05.2021 - 10.2021
  • Greeted customers at the hot or cold case and helped them with their orders and questions
  • Cleaned the kitchen surfaces and equipment, took out the trash
  • Carefully listened to customer instructions and prepared their pizza based on their preferences
  • Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling
  • Stocked shelves when they were getting low on product
  • Cooked food for customers and put the food in the hot case
  • Made sure that food was fresh for the customers

Education

High school -

St. Michael-Albertville High School
Saint Michael, MN
01.2022

Skills

  • Customer engagement
  • Food safety standards
  • Effective multi-tasker
  • Communication skills
  • Food preparations
  • Effective customer communication
  • Inventory rotation
  • Cleaning and sanitizing
  • Preparing food items
  • Food preparation techniques
  • Problem solving
  • Visual inspections
  • Team meetings
  • Physical strength
  • Inventory Records
  • Jam clearing
  • Package loading
  • Cargo sorting
  • Basic repairs
  • Time management
  • Team player
  • Documentation and reporting
  • Resident support
  • Bed making
  • Laundry
  • Ambulation assistance
  • Direct patient care
  • Record keeping
  • Stress management
  • Problem-solver
  • Vital signs collection
  • Staff communication
  • HIPAA compliance
  • Crisis intervention
  • Incident reporting
  • Call answering and routing
  • Dementia care

Certification

  • CNA - Certified Nurse Assistant

Timeline

Resident Assistant

Willows Landing
01.2023 - Current

Package Handler

FedEx
04.2022 - 09.2022

Deli Clerk

Coborn's Grocery Store
05.2021 - 10.2021

High school -

St. Michael-Albertville High School
Tirza Book