Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tirzah Edwards

New Orleans,LA

Summary

I'm a dedicated college student with a passion for learning and a commitment to academic excellence. I'm proficient in collaboration, problem-solving, and flexibility. I also thrive in dynamic academic environments and am eager to contribute skills and enthusiasm to diverse projects and opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Employee

Wendy's
Broussard, LA
06.2024 - 07.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.

Customer Service

Schooltime Uniforms
Lafayette , LA
06.2022 - 07.2022
  • Provided customers with product information and resolved their issues in a timely manner.
  • Resolved customer complaints regarding services or products in a professional manner.
  • Developed strategies to increase customer satisfaction levels and loyalty.
  • Tracked inventory levels on a daily basis and restocked shelves as needed.
  • Ensured all customer service standards are met at all times.
  • Consulted with customers regarding needs and addressed concerns.

Education

Bachelor of Science - Healthcare Managment

Xavier University of Louisiana
New Orleans, LA
05-2028

Skills

  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • Multitasking
  • Attention to Detail
  • Task Prioritization
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Computer Skills

Certification

  • Louisiana Driver's License
  • First Aid, CPR, AED Certification - American Red Cross or American Heart Association.

Timeline

Employee

Wendy's
06.2024 - 07.2024

Customer Service

Schooltime Uniforms
06.2022 - 07.2022

Bachelor of Science - Healthcare Managment

Xavier University of Louisiana

Similar Profiles

CREATE PROFILE
Tirzah Edwards