Hi, I’m
Tisa Sorrels
Yermo,CA
Summary
Experienced Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
6
years of professional experience
Work History
Skyline Real EstateYermo, California
Property Manager
12.2018 - Current
Job overview
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw projects through timely inquiry response, event coordination and on-site support.
- Collected and deposited rents and prepared statements for billing.
- Prepared detailed budgets and financial reports for properties.
- Built relationships with service vendors and submitted associated billing statements.
- Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
- Oversaw daily operations, maintenance, and administration of various properties.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Completed lease applications and verifications, notifying prospects of results.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Compiled and conveyed operational and financial data to regional manager.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Education
Riverside City CollegeRiverside, CA
Certified Bookkeeper, Certification in Property Management, Rent Manager Computer Certificate from Management, Bookkeeping, Accounting, Child Develop
09-1994
Skills
- Tenant relations
- Debt control
- Lease administration
- Work order monitoring
- Tenant and eviction laws
- Business development
- Commercial property
- Accounting operations
- Rent collection
- Customer service-focused
- Lease renewals
- Leasing and sales
- Contract negotiation
- Property inspections
- Vendor management
- Skilled multi-tasker
- Fair housing compliance
- Maintenance scheduling
- Business administration
- Loan processing
- Eviction procedures
- Valid Driver's license
- Fair housing mandates
- Software utilization
- Landscaping and grounds maintenance
- Parking operations
- Preparing property agreements
- Exceptional oral and written communication skills
- Valid [state name] driver's license
- Property accountability
- Eviction notices
- Payment collection
- Tenant relations
- Property tours and inspections
- Grounds maintenance
- Preventive Maintenance
- Multi-family property management
- Property management expertise
- Administrative support
- Occupancy management
- Unit vacancies
- Property management
- Maintenance coordination
- Maintenance
Valid driver's license
- Safe driving practices
- Navigational systems and GPS
- Route determination
- Safety protocols
- Passenger assistance
- Verbal and written communication
- Time management
- Conflict resolution
- Traffic laws
- Vehicle inspection
- Transportation
- Vehicle maintenance
- Map reading
- Traffic law observation
- Maintenance and repair
- Heavy lifting
- Basic vehicle maintenance
- Problem-solving
- City and non-city driving
- Tenant relations
- Load securing
- Punctual and reliable
- Friendly and outgoing
- Loading and unloading
- Safe driving techniques
- DOT compliance
- Appointment scheduling
Timeline
Property Manager
Skyline Real Estate
12.2018 - Current
Riverside City College
Certified Bookkeeper, Certification in Property Management, Rent Manager Computer Certificate from Management, Bookkeeping, Accounting, Child Develop
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