|TISCIA CARUSO-CHADDA| NBC-HWC, Medical Assistant, CNC
Atlanta,GA
Summary
Enthusiastic, passionate, empathetic and goal-oriented National Board Certified Health and Wellness Coach through the NBME and trained by the Dr. Sears Wellness Institute. Superior skills in working in a team-based environments as well as independently. Gifted in bringing strong work ethic and excellent organizational skills to any setting. Outgoing Health Coach with expertise in assisting clients with improving health. Accomplished in utilizing health condition and disease knowledge to guide clients in developing an action plan with realistic goals. Willing to work in a professional office setting or remotely by coaching clients on scheduled phone appointments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant/Health Coach
Allure Aesthetic Center
Atlanta, GA
02.2023 - Current
- Recommended exercise and emphasized balanced nutrition to help patients manage weight and improve other health conditions.
- Guided clients with setting and achieving weight loss goals.
- Evaluated patient care plans and monitored progress through regular sessions.
- Interviewed new contacts to assess current health and document information.
- Built strong and lasting relationships with clients through active listening and guiding them through the process.
- Conducted health assessments and biometric screenings.
- Supplemented physician care for chronic illnesses and supported disease management by reinforcing treatment plan instructions and suggesting healthy lifestyle changes.
- Coached individuals on healthy life choices to improve well-being.
- Assisted clients with identifying and pursuing different health and wellness objectives.
- Screened clients every week to check physical information such as BMI, pulse and blood pressure.
- Offered tools and information to raise awareness of self-management and monitoring for specific conditions to minimize patient healthcare costs.
- Employed proven motivational and behavior-changing methods to prompt intended action by clients and boost outcomes.
- Shared in-depth information and concepts of Medical Weight Loss program.
National Board Certified Health and Wellness Coach
REIGN
Atlanta, GA
03.2020 - 01.2023
- Collaborate with numerous clients to develop plan of action based on health goals.
- Monitor clients' progress and compared to pre-determined health targets.
- Gather health data from clients using self-assessment tools.
- Improve general health of clients by sharing nutrition information and fitness tips.
- Enhance awareness of health resources and worked to connect individuals with programs.
- Present public talks to promote specific topics and work of organization.
- Establish and maintain positive relationships with families, health care providers, physicians and community at large.
- Recognized by management for providing exceptional customer service.
Director of Operations
ESTL Towne Lake
Atlanta, GA
03.2017 - 03.2019
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Assigned work to employees based on project requirements and individual team member strengths.
- Increased customer base and market share by promoting product through diverse channels.
- Leveraged market knowledge and leadership ability to help drive profit increases.
- Optimized productivity, streamlined program efficiency, and boosted profitability.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Formed and sustained strategic relationships with clients.
Brand Manager/Buyer
ROSEMARIE, ETC
Flemington, NJ
01.2008 - 01.2014
- Increased customer base and market share by promoting product through diverse channels.
- Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
- Generated reports to assess performance and make adjustments.
- Motivated and supported field workers completing work to increase work quality and efficiency.
- Elevated resource allocation, accurately controlling expenses.
- Monitored progress by establishing plans, budgets and measuring results.
- Fostered strong relationships with customers and suppliers by maintaining communication.
- Formed and sustained strategic relationships with clients.
- Directed all day-to-day operations and provided safe and enjoyable guest experience.
Design Consultant
NEW YORK AND CO
New York, NY
01.2007 - 01.2008
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Collaborated in development of print and design procedures.
- Created agendas and communication materials for team meetings.
Brand Manager
DAISY FUENTES Regatta USA
New York, NY
01.2005 - 01.2007
- Initiated annual strategic planning meetings with clients to establish relationships which delivered high-value increases in yearly agreements.
- Collaborated with brand development teams to identify opportunities to scale programs.
- Participated in meetings with brand development teams to identify opportunities to extend programs.
- Spearheaded annual strategic planning meetings with clients to secure relationships which delivered high-value increases in annual agreements.
- Drove brand development, maintenance and optimization while working closely with sales workforce to effectively align products with consumer demands.
- Recommended product changes to enhance customer interest and maximize sales.
- Forecasted sales numbers and product profitability to determine ideal strategies.
Education
Bachelor of Science Degree - Marketing Communications
Fashion Institute of Technology
New York, NYAssociate of Arts - Drama
American Academy of Dramatic Arts
New York, NYStudy Abroad - Communications
Middlesex University
London, EnglandSkills
- Lifestyle management
- Coaching proficiency Motivational Interviewing
- Nutritional health
- Assessments and Processes
- Weight Loss management
- Project planning
- Relationship building
- Program support
- Positive communication strategies
- Time management
- Active listening
- Organizational skills
- Friendly, positive attitude
- Microsoft Office
- Patient Relations
- Updating Medical Records
- Medication Administration
Certification
National Board Certified Health and Wellness Coach, December 2021
CNC-NASM, May 2022
Dr. Sears Health and Wellness Master Certification, February 2021
Dr. Sears Health and Wellness Coach Certification, May 2020
New York Image Consultant Certification, 2008
Timeline
Medical Assistant/Health Coach
Allure Aesthetic Center
02.2023 - Current
National Board Certified Health and Wellness Coach
REIGN
03.2020 - 01.2023
Director of Operations
ESTL Towne Lake
03.2017 - 03.2019
Brand Manager/Buyer
ROSEMARIE, ETC
01.2008 - 01.2014
Design Consultant
NEW YORK AND CO
01.2007 - 01.2008
Brand Manager
DAISY FUENTES Regatta USA
01.2005 - 01.2007
Bachelor of Science Degree - Marketing Communications
Fashion Institute of Technology
Associate of Arts - Drama
American Academy of Dramatic Arts
Study Abroad - Communications
Middlesex University
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