Tish Huston
Prescott Valley,AZ
Summary
Managed operations of a small-town construction business with Interior design services and retail store, achieving high customer satisfaction rates. Fostered community engagement and collaboration among local businesses. Developed strong networking relationships that enhanced business visibility and customer loyalty.
Overview
14
14
years of professional experience
Work History
Retail design construction business owner
Figgy's Design Inc.
Prescott, Arizona
05.2025 - 05.2025
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Managed the daily operations of a retail store, including hiring and training employees.
- Cultivated relationships with other small businesses to help each other. Also with customers selling me their goods to establish fair pricing and satisfaction.
- Bought and sold antiques, collectibles, furniture, vintage decor and refinished and repaired antiques.
- Monitored customer service standards in order to maintain high levels of customer satisfaction.
- Maintained organized records of purchases, returns, refunds, discounts.
- Researched and purchased products and services to add to the store's inventory.
- Determined pricing for products or services based on costs and competition.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Developed innovative design concepts tailored to client preferences and lifestyles.
- Collaborated with contractors to ensure design implementation aligns with specifications.
- Advised clients on material selections, color schemes, and furniture arrangements.
- Managed project timelines and coordinated schedules with various vendors and suppliers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
Construction Management
Construction remodel business owner
Prescott, Arizona
05.2011 - 02.2025
- Ran a successful remodel business
- Managed daily operations to ensure smooth service and customer satisfaction.
- Oversaw staff scheduling and training to maintain optimal team performance.
- Maintained financial records and managed budgeting processes effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Bella Coola High School
B.C. Canada04-1983
Skills
- Employee training
- Pricing strategy
- Effective communication
- Time management
- Team leadership
- Business networking
- Store operations
- Talent allocation
- Customer relations
- Coaching and mentoring
- Verbal and written communication
- Purchasing and planning
- Business administration
- Attention to detail
- Project management
- Staffing oversight
- Quality assurance
- Relationship building
- Customer service
Affiliations
- I enjoy upcycling anything an saving and repurposing almost anything.
- I love cooking and gardening and have Interior designer ideas that are endless and love every minute of the transformation process and customers reactions.
I love to buy and sell which I did at my retail store for years working with antiques, collectibles and vintage furniture and decor and I am reall good at it!
Timeline
Retail design construction business owner
Figgy's Design Inc.
05.2025 - 05.2025
Construction Management
Construction remodel business owner
05.2011 - 02.2025
High School Diploma -
Bella Coola High School
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