Sales 1440
Tisha Baldwin
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills.
Overview
27
27
years of professional experience
Work History
Contracts and settlement coordinator
DRB Homes
07.2017 - Current
- Organize and manage the settlement process
- Compile and research information for settlement process and settlement reports
- Send settlement correspondence to homeowners
- Liaison between Homeowners, Lenders, Appraisers, Sales, Production, and Title companies
- Maintain and organize settlement files
- Run settlement reports for different departmental uses
- Review deeds and settlement statements for accuracy prior to approval
- Other duties as apparent or assigned.
Sales and Closing Coordinator
Royal Oaks Homes
06.2016 - 04.2017
- Maintain and monitor Closing Spreadsheet
- Prepare and distribute electronic Welcome package to new home buyers
- Communicate with sale agents, attorneys, lenders and construction to ensure timely closings
- Preparation and processing of all necessary closing documentation including deed request, lien waiver tracking, additional endorsements and contract addenda, lender and government required documents, warranty service and enrollment confirmations, deposit receipts confirmations, notary review and seal and house keys
- Builder/Buyer closing package preparation
- Manage utility service disconnection for all closing homes
- Track Certificate of Occupancy (CO) Dates and Homeowner Orientation dates on appropriate reports for Operations and Construction departments for process and construction analysis
- Track Title Company Capture Rate for Sales Department and Division President
- Maintain “Customer Status Info” repot with buyer summary information for analysis.
Sales Administrator - Sales and Marketing
K Hovnanian Homes
06.2013 - 01.2016
- Assist the sales team to complete sales and deliver a new constructed home purchased by the customer
- Guide sales consultants so that proper process and procedures are followed
- Review sales agreements for accuracy, scan and make copies for distribution
- Liaison between the VP of Marketing and Sales and the Community Sales Consultants
- Data Base Management
- Coordination of CMA (comparative market analysis) files with the Vice President
- Printing/assembling CMA books for the Division President and generating and distributing various reports for sales meetings and for the Vice President of Sales and Marketing
- Management and reconcile the receipts of W9's from realtors so that end of month, and end of year spreadsheet are updated and correct
- Issue customer refund requests by processing approved forms and scanning forms to accounts payable for the issuance of refund checks
- Reconcile customer deposit tracking schedule against Sales 1440 versus what's posted in the general ledger
- Manage HERS certificates so they are mailed out to buyers in a timely manner
- Work with the sales team, and coach them towards improvement
- Responsible for collection of escrow funds
- Maintain customer deposits
- Process customer cancellations
- Assist closing coordinator to coordinate with production and lenders to order appraisals, final inspections, surveys, and occupancy certifications
- Prepare closing packages, and forward to Title Company for closings.
Materials Analyst & Bills of Materials Analyst
Combe Incorporated
01.2001 - 01.2007
- Administered and maintained integrity of new PeopleSoft system
- Created and assigned new codes; ingredient, finished, components, and finished goods
- Revised and deleted codes and associated information and performed on-going data maintenance of product status and coding including active, excess, obsolete, and inactive
- Maintained finished goods production by lot and expiration date
- Created item master files for chemical, packaging and components
- Teamed with suppliers, purchasing, and QA personnel on quality issues and holds
- Partnered with engineers to ensure approval of packaging specification
- Coordinated system changes required to support new products
- Suggested implementation of a new glove process technique for hair color products, resulting in annual net savings of more than $1 million
- Developed S.O.P manual for bill of materials (BOM) analyst and PeopleSoft training manuals
- Successfully created international UPC code document program for packing and development programs and item master files for all chemical, packing components, and five digit finished goods coding system
- Maintained manufacturing bill of materials in PeopleSoft system for all Combe products and bill of materials files and information including master files for items and vendors.
Sales Auditor
Watch World International
01.1999 - 01.2000
- Responsible for general ledger accounting, journal entry and end of month reconciliation for 75 retail stores
- Daily reconciling cash in bank
- Identified criminal activity that affected Watch World International's cash in bank
- Reported incidents and retail theft involving store employees
- Partnered with law enforcement at local, state, and federal levels to identify investigate, and prosecute offenders
- Performed Account payable, and Accounts Receivable functions
- Retrieval request
- Telecheck/bounced checks
- Claim report
- Handled high volume of customer refund checks
- Closed monthly accounts by participation in team effort with staff accountant and other auditors.
Materials Coordinator/Inventory Analyst
Triarc Beverage Group
01.1997 - 01.1999
- Entered all finished goods production and raw material usage by appropriate lot number into QAD system on daily basis
- Entered all raw material receipts by PO number or supplier schedules using correct lot codes and use by dates
- Conducted ongoing reconciliations to correlate site inventory balances with QAD balances
- Minimized loses by discontinuations and expirations by closely monitoring inventory ages
- Conferred with vendors and plants to coordinate production and shipping activities; resolved complaints and or eliminated delays at the plant; complied information such as materials inventories, materials used to produce status reports
- Maintained raw material receipt by P.O
- Number of supplier schedules using correct lot codes and 'use by' dates
- Minimized losses due to discontinuations and expirations by closely monitoring inventory age.
Education
Bachelor of Science - Business Administration And Management
Johnson C. Smith University Charlotte
Charlotte, NC07.1994
Skills
- Microsoft Office (10 years)
- Communication skills
- Organizational skills
- Customer service
- Supply chain / Manufacturing
- Construction
- Lending
- Problem solving
- Critical thinking
- Attention to detail
- Quick learner
- Relationship builder
Accomplishments
- Collaborated with packaging manager in the development of cost savings.
- Guided, lead and trained sales associates.
- Improved turn around time in processing contracts through effectively communication with the sales team.
- Developed relationships with internal and external customers.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The only thing I regret about my past is the length of it. If I had to live my life again, I’d make the same mistakes, only sooner.
Tallulah Bankhead
Software
Microsoft word and Excel
JD Edwards
PeopleSoft
QAD
AS400
Timeline
Contracts and settlement coordinator
DRB Homes
07.2017 - Current
Sales and Closing Coordinator
Royal Oaks Homes
06.2016 - 04.2017
Sales Administrator - Sales and Marketing
K Hovnanian Homes
06.2013 - 01.2016
Materials Analyst & Bills of Materials Analyst
Combe Incorporated
01.2001 - 01.2007
Sales Auditor
Watch World International
01.1999 - 01.2000
Materials Coordinator/Inventory Analyst
Triarc Beverage Group
01.1997 - 01.1999
Bachelor of Science - Business Administration And Management
Johnson C. Smith University Charlotte
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