Experienced in financial transaction oversight and service-oriented communication, Im able to ensure accurate billing and with given knowledge maintain compliance with HIPAA standards, contributing to a seamless operational flow.
Overview
15
15
years of professional experience
Work History
Billing Specialist
R&H Lift Services
01.2016 - Current
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Assist in resolving complex billing issues
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Enhanced customer satisfaction with timely and accurate invoice generation.
Responded to customer concerns and questions on daily basis.
Handled account payments and provided information regarding outstanding balances.
Served as primary point of contact and conflict resolution specialist with a dynamic, high demand environment, honing customer service and interpersonal communication skills
Implemented organizational systems to optimize efficiency, manage competing priorities, and ensure smooth operations
Maintained accurate records, tracked appointments, and coordinated logistics across multiple schedules
Developed strong emotional intelligence and adaptability essential for maintaining productive relationships and delivering consistent personalized suppor
Shop Hand
Amerifast Supply
05.2019 - 04.2020
Maintained and organized shop floor, ensuring safety standards were upheld at all times.
Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
Demonstrated patience, organization, and strong communication skills.
Streamlined inventory management for improved organization and easier access to essential items.
Regularly reviewed safety protocols within the facility, proactively suggesting updates as needed to maintain compliance with regulatory guidelines.
Skills
Knowledge of billing process
Detail-oriented data processing
HIPAA compliance (knowledge of privacy and security rules)