Tisha Benner
Lakewood,CO
Summary
Driven by a proven track record in enhancing recruitment processes at Housecall Pro, I excel in leveraging social media recruiting and fostering strong team environments. My expertise in onboarding coordination and goal-oriented approach had significantly improved hiring efficiency and employee satisfaction, embodying a blend of strategic thinking and exceptional interpersonal skills. Working so close to Human Resources and Recruiting, with 5 years of experience leading cultural change through staffing and business unit realignment. Collaborative and proactive advisor to senior leaders. Highly-skilled in communications, mentoring, vetting potential employees and building teams with diverse skill sets.
Overview
5
5
years of professional experience
Work History
Recruiter Coordinator
Housecall Pro
08.2021 - 03.2022
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Assisted in creating an employee referral program that incentivized existing employees to contribute to recruitment efforts, resulting in cost savings and increased retention rates.
- Reduced time-to-fill for open positions by effectively coordinating interviews, reference checks, and onboarding procedures.
HR Ops Representative
HomeAdvisor
04.2021 - 08.2021
- Increased employee and HR Business Partners satisfaction by addressing and resolving complaints in a timely manner.
- Handled employee complaints quickly and professionally to restore employee confidence and prevent loss of employees.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive employee relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Responded to employees' questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
Human Resources Program Coordinator
HomeAdvisor
04.2017 - 04.2021
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Tracked and reported expenses accurately to manage program budgets.
- Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Education
High School Diploma -
Golden High School
Golden06.2007
Skills
Screening resumes
Onboarding Coordination
Recruitment Marketing
Social Media Recruiting
Candidate Sourcing
Background Checks
Employer Branding
LinkedIn Recruiter
Goal-Oriented
Administrative Skills
Resume Screening
Tracking spreadsheets
Cold-calling
Timeline
Recruiter Coordinator
Housecall Pro
08.2021 - 03.2022
HR Ops Representative
HomeAdvisor
04.2021 - 08.2021
Human Resources Program Coordinator
HomeAdvisor
04.2017 - 04.2021
High School Diploma -
Golden High School
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