Tisha Duvall
Caldwell,ID
Summary
Compassionate Certified Nursing Assistant with extensive experience at Life Care Center, excelling in patient-focused care and vital signs monitoring. Proven ability to enhance patient comfort and independence while collaborating with multidisciplinary teams. Recognized for training new staff and fostering trust with patients and families, ensuring high-quality care and emotional support.
Overview
17
17
years of professional experience
Work History
Certified Nursing Assistant
Life Care Center
Boise, ID
06.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Monitored patient health, reporting changes to healthcare professionals promptly.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Maintained cleanliness and safety standards in patient environments consistently.
- Provided emotional support to patients and families during challenging times.
- Trained new staff on caregiving protocols and best practices effectively.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Life Care Center
Sheridan, WY
12.2016 - Current
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in implementing individualized care plans tailored to patient needs.
- Collaborated with multidisciplinary teams to enhance overall patient outcomes.
- Trained new staff on best practices for patient care and safety protocols.
- Maintained accurate documentation of patient interactions and care delivered.
- Developed rapport with patients and families, fostering trust and communication.
- Enhanced workflow efficiency by streamlining routine tasks and processes within the unit.
Shift Manager
Perkins Family Restaurant
Sheridan, WY
02.2010 - 12.2019
- Supervised staff to ensure exceptional customer service and operational efficiency.
- Managed shift schedules to optimize staffing levels and enhance productivity.
- Trained new employees on restaurant procedures, safety protocols, and service standards.
- Implemented inventory control measures to minimize waste and reduce costs.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Collaborated with kitchen staff to streamline food preparation processes and improve order accuracy.
- Ensured compliance with health regulations and safety standards throughout the restaurant operations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Sheridan High School
Sheridan, WY05.2014
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Collecting vital signs
Bathing assistance
Compassionate
Alzheimer's and dementia care
Basic life support
Vital signs monitoring
Bedside manner
Dressing assistance
Safety precautions
Recording vital signs
Electronic charting
Compassionate caregiver
Patient-focused care
Timeline
Certified Nursing Assistant
Life Care Center
06.2023 - Current
Certified Nursing Assistant
Life Care Center
12.2016 - Current
Shift Manager
Perkins Family Restaurant
02.2010 - 12.2019
High School Diploma -
Sheridan High School