Lisa K. Bishop
Annapolis,USA
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
14
14
years of professional experience
Work History
Director, Maryland Corps Program
MARYLAND DEPARTMENT OF SERVICE AND CIVIC INNOVATION
01.2023 - Current
- Challenge & Scope: Lead the design and early implementation of the Maryland Corps program, which engages Marylanders 18 and older in full-time service and workforce development opportunities throughout the state.
- Served as Interim Chief Financial Officer responsible for three annual budgets, state and federal grant awards, payment processing, procurement, operations, and human resources.
- Lead program development from law enactment to 275 full-time members serving Maryland in less than six months and 600 members in year two. Year one had a nearly unprecedented retention rate of over 80%.
- Maryland Corps has proven to be one of the largest registered apprenticeship programs established in the US in 2023-2024. More than 80% of Members were concurrently enrolled in a registered apprenticeship with the US Department of Labor.
- Create system of support to help members navigate opportunities and challenges during their service year, through bi-weekly success coaching.
- Lead the design and implementation of monthly in-person professional development offered three times monthly – topics include financial management, job readiness, civic engagement, public speaking and more.
- Interim Chief Financial Officer (July 2024-March 2025)
Director, Office of Grant Administration
AMERICORPS
01.2015 - 01.2023
- Challenge & Scope: Built and led new Office of Grant Administration to conduct pre-award risk assessments, grantmaking, grant closeouts, and financial grants management for $800M in grant funds annually and ~$800M in one-time American Rescue Plan Act funds.
- Ensured delivery of consistent, high-quality experience for applicants and grantees throughout entire grant life cycle from pre-award to grant closeout. Represented agency to 2,000+ applicants and grantees annually; addressed grant management and administration questions via virtual and in-person monthly trainings. Led team of 30 with 5 direct reports. Selected to serve as Acting Chief / Deputy Chief, Program of Operations on ad hoc basis.
- Established and led Office of Grant Administration to advance agency’s mission and ensure rigorous stewardship of taxpayer dollars. Managed $800M in annual grant funds representing ~3,000 grants awarded each year.
- Led agency’s adoption revised 2 Code of Federal Regulations: Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards and served on White House Office of Management and Budget’s Interagency Workgroup for federal grants management.
- Designed, implemented, and led process to provide 100+ grantees with cost share relief due to pandemic-related impacts. Leveraged nearly $800M funding influx from American Rescue Plan Act grants.
- Responsible for key 4-year Strategic Plan outcomes to strengthen financial stewardship of federal grant funds, lower agency / grantee risk and noncompliance, reduce barriers to access, and minimize future audit issues. Served as key senior contributor for the remaining goals of partnering to alleviate poverty and advancing racial equity, enhancing the experience for those who serve, uniting Americans through service, and making AmeriCorps one of the best and most equitable places to work.
- Designed and led execution of centralized strategy to closeout 860+ expired grants in 2022. Addressed long-standing agency issue and audit finding with significant reduction in multi-year backlog of past due closeouts.
- As founding member of Agency Equity Team and Co-Chair of Prioritizing Equitable Grantmaking Workgroup, developed comprehensive Equity Action Plan that championed strategic goals to increase diversity, equity, inclusion, and accessibility in communities and organizations not currently served by AmeriCorps.
- Senior Advisor to CEO for Education Initiatives (2018 – 2019)
- Challenge & Scope: Amplified impact of investment in education, representing ~50% of annual agency grantmaking.
- Collaborated with senior leaders, grantees, and private sector organizations to strengthen, increase, and coordinate $400M+ in annual investments in education.
- Introduced comprehensive outreach strategy that reduced barriers to access and delivered 6-fold increase in Martin Luther King Jr. and September 11 National Day of Service Congressionally-mandated Grant program.
- Received Agency Innovator Award from White House Initiative on Historically Black Colleges and Universities (HBCUs) as agency’s CEO-appointed representative and while serving as co-chair of Interagency Human Capital Cluster.
- Partnered with Senior Education Advisor to develop and distribute first iteration of Superintendent’s/ Principal’s Toolkit to Utilizing National Service Resources.
- Strategic Advisor to the CEO (2017 – 2018)
- Challenge & Scope: Appointed to join small senior cross-agency team in developing comprehensive plan and change management process for organizational restructuring, while maintaining $800M in core annual grant work.
- Developed internal and external communications plan that integrated recommendations from White House Office of Management and Budget, as well as AmeriCorps’ senior leaders. Identified key metrics for optimal performance.
- Created reorganization strategy that laid foundation for future growth and expansion, while optimizing agency accountability, effectiveness, and efficiency.
- Transformed inefficient, costly staffing model of 47 state offices into productive model of 8 regional offices. Saved $3M annually, eliminated redundancies, mitigated risks, and improved organizational effectiveness.
- Recognized for agency-wide change management and restructuring leadership as first recipient in entire agency of the inaugural CEO Leadership in Action Award.
Director of School Leader Effectiveness
BALTIMORE CITY PUBLIC SCHOOLS
01.2013 - 01.2015
- Challenge & Scope: Led daily operations for Office of Human Capital during elongated CEO transition with $18+ total operating budget including more than $800M expenditure to staff district office and school leader positions.
- Managed $3M privately-funded cross-department school leader pipeline development partnership to identify, cultivate, and support existing and aspiring school leaders. Temporarily assumed many Chief Human Capital Officer responsibilities while still leading recruitment and hiring of district office employees at all levels from custodians to CEO cabinet members.
- Built next generation of leaders by co-creating principal supervisor initiative to develop pipeline of high potentials and provide training and support for existing leaders. Initiative won Wallace Foundation grant.
- Restructured and reduced workforce across 5 bargaining units to create efficiencies while reallocating funds to more meaningful, value-added, high-impact work.
- Optimized talent management throughout employee lifecycle in district with limited promotion potential by partnering with colleague to create operating plans for core human capital functions and teams and co-designing new Organizational Development Office.
- Enhanced educator effectiveness, human capital operations, and reporting by leading Human Capital Strategy Team to provide longitudinal and real-time analytics for informed decision-making.
- Streamlined contract implementation for certified administrators including principals and assistant principals by coordinating labor management activities.
Chief of Staff
MARYLAND STATE DEPARTMENT OF EDUCATION
01.2012 - 01.2013
- Challenge & Scope: Created operating plans to realign Department of Education with critical statewide initiatives.
- Led multiple functional areas, including Communications, Partnerships and Grants, Audits, Information Technology, and Emergency Management. Reported to state and federal agencies as Executive Sponsor for 11 federally-funded technology projects, including establishment of innovative cross-agency Maryland Longitudinal Data System Center.
- Drove implementation of critical initiatives, including teacher and principal evaluation and college- / career-ready standards, by partnering with State Superintendent and senior staff to develop and implement operating plans.
- Designed and launched first annual competitions for state’s Early College and Digital Learning Innovation Funds in partnership with the Office of the Governor.
Education
Master of Education (MEd) - Educational Leadership
The Broad Residency in Urban Education
Master of Business Administration (MBA) - Executive MBA Fellows Program
Loyola University
Baltimore, MDBachelor of Science (BS) - Public Administration
James Madison University
Harrisonburg, VASkills
- Executive Management & C-Suite Guidance
- Community Engagement & Development
- Communications & Coalition Building
- Strategic Visioning, Planning & Implementation
- Human Capital & Organizational Development
- Change Management, Execution & Sustainability
- Program Design & Implementation
- Development & Fundraising
- Grant Administration & Management
- Risk Management & Internal Controls
- Relationship building
- Strategic planning
- Operations management
- People management
- Organizational development
Affiliations
- Certificate in Federal Grants Management – Management Concepts, Inc.
- Maryland Non-Profit Standards for Excellence
- Lifetime Member of AmeriCorps Alums
- Lifetime Member of Alpha Phi Omega service fraternity
Early Career
- Delaware Department of Education, Dover, DE – Special Assistant to Secretary
- Fund for Educational Excellence, Baltimore, MD – Director of Programs | Senior Program Officer
- Maryland Governor’s Commission on Service and Volunteerism – Governor-appointed Commissioner (volunteer)
- Maryland Philanthropy Network (formerly Association of Baltimore Area Grantmakers), Baltimore, MD – Education Affinity Group Coordinator
- Communities in Schools, Alexandria, VA – Operations Manager | Special Assistant to President
- Maryland Governor’s Office, Baltimore, MD – Deputy Director, Governor’s Office on Service & Volunteerism
- Maryland Governor’s Office, Annapolis, MD – Policy Advisor to Lt. Governor Kathleen Kennedy Townsend
- Maryland Governor’s Office, Baltimore, MD – Youth Development Specialist, Governor’s Office on Service & Volunteerism
- James MacGregor Burns Academy of Leadership, University of Maryland – AmeriCorps VISTA Member
Timeline
Director, Maryland Corps Program
MARYLAND DEPARTMENT OF SERVICE AND CIVIC INNOVATION
01.2023 - Current
Director, Office of Grant Administration
AMERICORPS
01.2015 - 01.2023
Director of School Leader Effectiveness
BALTIMORE CITY PUBLIC SCHOOLS
01.2013 - 01.2015
Chief of Staff
MARYLAND STATE DEPARTMENT OF EDUCATION
01.2012 - 01.2013
Master of Business Administration (MBA) - Executive MBA Fellows Program
Loyola University
Bachelor of Science (BS) - Public Administration
James Madison University
Master of Education (MEd) - Educational Leadership
The Broad Residency in Urban Education
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