Summary
Overview
Work History
Education
Skills
Languages
Additional Qualifications
Timeline
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Tisha Jorma Villamor

Austin,TX

Summary

Personable and service-oriented professional with a background in hospitality and customer service. Skilled at creating positive guest experiences, managing diverse cultural interactions, and handling challenging situations with grace and professionalism. Equipped with strong communication and organizational skills.

Overview

8
8
years of professional experience

Work History

Assistant to Social Media Personality

Private Company
01.2023 - Current

Company Overview: With a reach following of 2M Followers and 500K - 1M Views

- Collaborated with Brands such as AMEX, Dunkin Donuts, iWant TFC, Amazon Alexa, Sony, Bose & Coach

  • Content Creation Support - Assisting with brainstorming and creating ideas for posts, videos and stories
  • Editing videos or other visual assets like Canva
  • Scheduling and Posting - Managing a content calendar to ensure timely posting across all platforms
  • Research Trends - Staying updated on the latest social media trends and platform updates.
  • Administrative Tasks - Managing emails, schedules, and appointments related to the personality's brand.
  • Personal Assistance - Booking travel, managing event schedules, handling errands that indirectly support their work

Food Server

888 Asian Restaurant
Austin, USA
01.2020 - 12.2022
  • Delivered exceptional service to a diverse clientele, ensuring customer satisfaction
  • Anticipated guest needs and provided personalized recommendations
  • Maintained a calm demeanor under high-pressure and fast-paced environments

Assistant Manager

Reunion 19
Austin, USA
06.2020 - 12.2020
  • Supervised to uphold excellent customer service standards
  • Managed daily operations, ensuring a welcoming and organized environment
  • Resolved customer concerns promptly and effectively

Internship (Multiple Roles)

Xanterra South Rim
Grand Canyon, USA
12.2018 - 12.2019
  • Front Desk: Assisted international guests, handled inquiries, and provided travel recommendations
  • Food Server: Ensured a welcoming dining experience while maintaining cleanliness and efficiency
  • Line Cook: Collaborated with the team to prepare high-quality meals, adhering to safety standards

Line Cook

Xanterra South Rim
Grand Canyon, USA
03.2017 - 06.2017

- Student Exchange Program

  • Supported kitchen operations, contributing to a team-oriented work environment
  • Enhanced cultural awareness by interacting with colleagues and guests from diverse backgrounds

Education

Bachelor of Science - Tourism Management

Arellano University
Manila, Philippines
03.2018

Skills

  • Customer Service
  • Team Collaboration
  • Multicultural Awareness
  • Adaptability
  • Time Management
  • Multitasking
  • Safety Awareness
  • Presentation creation
  • Digital Tools
  • Organizational and administrative skills

Languages

  • English
  • Tagalog

Additional Qualifications

  • Knowledge of hospitality and tourism industry best practices.
  • Experienced in handling international clients and cultural diversity.
  • Physically fit and capable of meeting the demands of the role.

Timeline

Assistant to Social Media Personality

Private Company
01.2023 - Current

Assistant Manager

Reunion 19
06.2020 - 12.2020

Food Server

888 Asian Restaurant
01.2020 - 12.2022

Internship (Multiple Roles)

Xanterra South Rim
12.2018 - 12.2019

Line Cook

Xanterra South Rim
03.2017 - 06.2017

Bachelor of Science - Tourism Management

Arellano University
Tisha Jorma Villamor