Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tisha Leonardi

Forest City,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.

Overview

10
10
years of professional experience

Work History

Medical Office Receptionist

Morganton Eye Physicians
05.2022 - Current
  • Opens the clinics and upon closing clinics at the end of the day make sure money and credit cards are correct in all drawers.
  • Welcome patients and visitors via telephone and in person.
  • Schedule, reschedule and cancel appointments for eye patients.
  • Receive, record and filed medical payments by check, cash and credit card.
  • Maintain patient databases and updated information in alignment with HIPAA protocols.
  • Maintain records by recording, obtaining and updating personal and financial information.
  • Enhance office productivity by handling high volume of callers per day.
  • Kept patients appointments on schedule by informing provider of patients arrival and any delays.
  • Maintain current and accurate medical records for patients.
  • Enter procedure codes and diagnosis codes into medical billing software.
  • Complete and file financial documentation for accounting purposes.

Medical Office Assistant

Forest City Family Care
02.2022 - 05.2022
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Obtained payments from patients and scanned identification and insurance cards
  • Scheduled appointments for doctor visits and procedures.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in the framework of the medical database.

Inspector/Packer

Mahle
04.2014 - 05.2021


  • Inspected and examined materials and finished parts and products for defects and verified conformance with blueprints, diagrams and template specification
  • Upheld codes and regulations governing materials, processes, and procedures
  • Marked materials and items for acceptance or rejection recording test results and inserted data into computer system
  • Reviewed relevant blueprints and transportation paperwork
  • Completed documentation and updated tracking spreadsheets
  • Stamped materials and containers to denote size and grade information


Education

High School Diploma -

Atlantic High School
Atlantic, IA

Skills

  • Appointment Scheduling
  • Information Updates
  • Information Verification
  • Active Listening and Communication
  • Patient Information
  • Answering Phones

Timeline

Medical Office Receptionist

Morganton Eye Physicians
05.2022 - Current

Medical Office Assistant

Forest City Family Care
02.2022 - 05.2022

Inspector/Packer

Mahle
04.2014 - 05.2021

High School Diploma -

Atlantic High School
Tisha Leonardi