Tisha S. Hart
Elmont,NY
Summary
Highly accomplished financial professional with 15 plus years of experience impacting organizational performance and mitigating organizational and financial risk, risk identification, compliance testing, project management development and implementation. Strong application in Surveillance, Regulatory Compliance and Technology, Risk Assessments, Testing Strategies, Financial Crimes, Anti-Money Laundering (AML), Transaction Monitoring, Fraud, Financial and Operational Audit. Robust knowledge of Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Suspicious Activity Reports (SARS), Global Sanctions / Foreign Corrupt Practices Act (FCPA), Know Your Customer (KYC), Customer Due-Diligence (CDD), Enhanced Due-Diligence (EDD) and other laws, regulations and industry best practices. Experience in compliance testing, auditing and branch exams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Analyst
Healthfirst, Special Investigations Unit (SIU)
03.2023 - Current
- Utilize procedural testing to coordinate, monitor and direct special investigation activities in accordance with compliance processes. Analyze and disseminate information collected.
- Analyzed complex comparative data related to risk and business processes to identify root cause analysis, prepare and present regional reports related to compliance risk assessments and monitor compliance related issues.
- Reviewed materials to ensure compliance with various regulatory and legal requirements to ensure compliance risk is appropriately identified and addressed with controlling parameters.
- Oversee monitoring of adherence to Compliance Risk Policies and relevant procedures and preparation, editing and maintenance of Compliance program and related materials.
Consultant
Compliance Risk Group, Risk Testing
01.2023 - 03.2024
- Compliance professional with Project management experience within multiple units of Compliance, including Risk Testing, Trading Surveillance, Sales Practice, Regulatory, AML, Mutual Funds, Fixed Income and Structured Products for Risk-Based Evaluations.
- Analyzed complex comparative data, identify root cause analysis, prepare and present regional and global reports related to compliance risk assessments and monitor compliance related issues.
- Reviewed materials to ensure compliance with various regulatory and legal requirements to ensure compliance risk are appropriately identified and addressed with controlling parameters.
- Oversee monitoring of adherence to Compliance Risk Policies and relevant procedures and preparation, editing and maintenance of Compliance program and related materials.
- Utilized advanced analytical skills, industry knowledge and experience to act as SME to senior stakeholders and/or other team members.
Consultant
Interactive Brokers- Phyton Consulting
10.2021 - 07.2022
- Market Surveillance/Anti-Money Laundering (AML)
- Surveillance and Anti-Money Laundering professional with Project Management experience with multiple units of Compliance, including Trading Surveillance, Risk Testing, Sales Practice, Mutual Funds, Fixed Income and Structure Products:
- Monitored trading Surveillance reports for regulatory gaps, risk mediation, suspicious transactional or/and egregious activity.
- Interacted with Senior Management to review and update Compliance, Legal and business units to benchmark processes to address egregious issues.
- Monitored transactions utilizing various systems to verify compliance with applicable laws and regulations.
Consultant (SGA)
CitiBank - AML, Financial Investigation Unit
08.2019 - 05.2021
- Reviewed Foreign and Domestic correspondent banking alerts.
- Conducted financial forensic investigations on AML cases involving complex transaction patterns to identify risk and implement controls around processes.
- Responsible for the monitoring, investigating and the examination of potentially unusual transactions, foreign and domestic.
- Analyzed and monitored daily reports/alerts generated to detect AML and suspicious account activity; determine the appropriate action based on the analysis according to policies and procedures.
- Investigated and assess potential suspicious activity transaction alerts for potential money laundering, terrorist financing, fraud, and other potential illicit activities.
- Review Suspicious Activity Reports (SAR's) for wholistic investigation.
- Interact with Senior Management on the Compliance, Legal and Business units concerning AML issues.
- Follow-up with additional Point(s) of Contact (POC) as needed to obtain additional information in support of the case.
- Periodically assist with ongoing ad-hoc projects such as look-backs at the request of the OCC.
- Draft detailed transactions dispositions and to support documents outlining results of reviews.
- Execute investigative research of customers and transactions for review.
- Familiarity with Foreign and Domestic Treasury, Settlements (EuroClear), Fixed Income, Futures, Equities, CDO's, CLO's.
- Prepared case files for review (e.g., media search results, copies of statements/check, results from internal system searches, etc.), to ensure
- Solid understanding of Anti-Money Laundering (AML) and Bank Secrecy Act (BSA), Risk Practices and Controls.
Product Training Consultant
PFS Investments
01.2011 - 08.2019
- Developed and facilitated weekly training including but not limited to compliance, consumer risk, sales strategy, insurance, and multiple investment vehicles.
- Conducted management seminars on financial risk factors, trained on compliance risk factors concerning Mutual Funds and Annuities.
- Supervised team of 16 agents and advisors.
- Conduct weekly training and conference calls.
- Monitor and correct compliance performance and conduct training on sales practice issues for Mutual Funds, Annuities, Long Term Care, Life and Health Insurance.
Project Manager/Enterprise Risk (Consultant)
Medgar Evers College, CUNY- Office of the President
08.2009 - 08.2013
- Served as a PM for Enterprise Risk Management Projects for the Office of the President.
- Reviewed, researched and summarized a variety of administrative information and data, and prepares related reports, and metric data.
- Recommended, created and initiated strategies to improve internal business plans and streamline processes.
- Directed long-range planning to ensure that institutional priorities and objectives are represented and managed.
- Lead, planned, and facilitated the Customer Service Initiative, including but not limited to producing a customized training manual, trained staff to present on material as well as conducted trainings for 315 employees.
- Identified and evaluate key strategic areas of influence that will benefit the Institutions success and strong commitment to its mission.
- Effectively delegated responsibility and authority to appropriate administrative officers.
- Directed long-range planning activities which include input from the faculty, staff and students.
VP Flexible Surveillance
Merrill Lynch, Global Wealth Management
11.2006 - 07.2009
- Surveillance professional with Project management experience within multiple units of the Compliance Department, including Trading Surveillance, Sales Practice, Regulatory, Mutual Funds, Fixed Income and Structured Products for Risk-Based Evaluations.
- Assisted the Surveillance Director in composing and updating procedures for Divisional Compliance Directors, Managers and Analyst, with focus primarily on Risk-Based Evaluations processes, policy, attestations, report reviews and escalation processes. Performed ongoing test of procedural efficiency for clear and concise test results.
- Performed Surveillance Reviews and periodic test of procedural efficiency for Senior Management, i.e. Fixed Income, CDO's, Alternative Investments, Hedge Funds, Closed End Mutual Funds and No Opinion Securities
- Performed reviews of Firm-Wide Collateralized Debt Obligations to identify areas of Risk, sources of modeling, secondary market issues concerning blue sky laws, recommended and crystallized an action plan for provision of transparency, document retention and verification of client suitability.
- Managed, developed and maintained project documentation such as project plan, implementation plan and work breakdown schedule.
- Advised Senior Branch Office Management on various issues/concerns pertaining to the overall securities industry and client relationships.
- Worked with Senior Business Managers to evaluate internal testing procedures and compliance controls, resulting in less findings.
- Developed Firm-Wide Penny Stock, review, procedure, reports and automated process resulting in mitigation of millions of dollars in risk exposure.
- Conducted audits and risk testing of Institutional Products to enhance procedural efficiency and provide transparency.
VP Surveillance/Sales Practice
Merrill Lynch, Global Wealth Management
01.2004 - 11.2006
- Responsible for the review, contact inquiry and resolution for identifying sales practice issues for Multiple Regions across Retail Reporting including but not limited to Mutual Funds, Market Timing, PC/Markup abuses, Large and Naked Option Exposures, Closed End Mutual Funds, WRAP accounts, Penny Stock, No Opinion Issues and Regulatory Alerts.
- Developed systems to identify and compile Surveillance inquiries, report criteria, gather specifications and identify data elements for Trend Analysis.
- Established metrics to support Surveillance monitored items and provided recommended focus areas to senior management.
- Conducted routine branch exam audits/reviews.
- Draft Compliance internal operating procedures and liaison with internal audit.
- Establishes testing objectives and scope of work. Discuss preliminary findings/issues with internal stakeholders and participate in active correspondence with key individuals to identify an appropriate action plan.
- Track and validate corrective action within internal tracking systems.
Education
Doctoral Degree - Strategic Management
ABD: University of Maryland
MSA-Master's Degree -
Management: Audrey Cohen College
BS-Bachelor's Degree - undefined
CUNY: Branch College
Skills
- Microsoft Office Suite (V-lookup, Pivot tables), Lexis-Nexis, Bloomberg, Actimize/NexGen, E-sales, QFX, Velocity, Zeus, Automated Monitoring System (eg Mantas)
Certification
- Lean Six Sigma Villanova University - 2012
- Fraud Investigator I New York City Police Department – 1996
- Project Management Certificate New York University – 2009
- Life, Health & Accident, Accident Travel New York State Licensed
- Series 7, 63 Registered Representative (licenses are current and active)
Timeline
Senior Analyst
Healthfirst, Special Investigations Unit (SIU)
03.2023 - Current
Consultant
Compliance Risk Group, Risk Testing
01.2023 - 03.2024
Consultant
Interactive Brokers- Phyton Consulting
10.2021 - 07.2022
Consultant (SGA)
CitiBank - AML, Financial Investigation Unit
08.2019 - 05.2021
Product Training Consultant
PFS Investments
01.2011 - 08.2019
Project Manager/Enterprise Risk (Consultant)
Medgar Evers College, CUNY- Office of the President
08.2009 - 08.2013
VP Flexible Surveillance
Merrill Lynch, Global Wealth Management
11.2006 - 07.2009
VP Surveillance/Sales Practice
Merrill Lynch, Global Wealth Management
01.2004 - 11.2006
BS-Bachelor's Degree - undefined
CUNY: Branch College
Doctoral Degree - Strategic Management
ABD: University of Maryland
MSA-Master's Degree -
Management: Audrey Cohen College
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