Tisha Stahl
Chesapeake,VA
Summary
Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations. Dedicated Manager's Assistant with 10+ years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory.
Overview
11
11
years of professional experience
Work History
Merchandise Associate
American Greetings
Chesapeake, VA
01.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- I managed time efficiently to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Manager's Assistant
FedEx Ground
Hampton, VA
04.2013 - 12.2020
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Supported department procurement activities by coordinating with manager for direction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Communicated with and interfaced with business owners and community as confidential liaison.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
Bachelor of Science - Social Science
University of Maryland Global Campus
Adelphi, MD02.2024
GED - General Studies
Adult Learning Center
Virginia Beach, VA06.2007
Skills
- Delivery Experience
- Time Management
- Route Planning
- Leadership
- Adaptability
- Training coordination
- Conflict resolution
- Organizational skills
- Staff supervision
- Performance monitoring
- Recruiting and Interviewing
Affiliations
- Best Courier 2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPaid sick leaveFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchQuote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Merchandise Associate
American Greetings
01.2024 - Current
Manager's Assistant
FedEx Ground
04.2013 - 12.2020
Bachelor of Science - Social Science
University of Maryland Global Campus
GED - General Studies
Adult Learning Center
References
- Vhe. Pepito B. Rubiano, Independent Contractor, FedEx Grd., 04/01/2023, 12/31/2023
- Ebony Jones, Supervisor of ABA Clientele, Behavioral Analysis, 01/01/2022, Present
- Albert Alvarado, Independent Contractor, FedEx Grd., 09/01/2013, 03/31/2023
References
- Vhe. Pepito B. Rubiano, Independent Contractor, FedEx Grd., 04/01/2023, 12/31/2023
- Ebony Jones, Supervisor of ABA Clientele, Behavioral Analysis, 01/01/2022, Present
- Albert Alvarado, Independent Contractor, FedEx Grd., 09/01/2013, 03/31/2023
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