Tishae Segree
St. Petersburg,FL
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
With over 2 and a half years of experience in caregiving, I am compassionate and caring. my Goals are to work within and environment where i can help and encourage my clients and coworkers and offer high quality care to patients and families. i am trained and certified in basic life support and i am currently licensed by florida as a certified nursing assistance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cna- Certified Nursing Assistant
Lexington Rehabilitation And Healthcare
6300 46th Ave North Kenneth City
07.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cna- Certified Nursing Assistant
Gateway Care Center
8600 Us Hwy 19 North Pinellas Park 33782
08.2022 - 09.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Customer Service Representative
Boost Mobile
3441 Central Ave
03.2020 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Nursing Assistance
Southern Technical Institute
8200 66th St N , Pinellas Park, FL 3378108.2022
High School Diploma -
Disston Academy
5125 11TH AVE S, GULFPORT, FL 3370705.2019
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Basic Life Support
- Dressing assistance
- Patient Transfers
- Reliable team player
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
- Collecting vital signs
- Safety Precautions
- Bedside manner
- Compassionate
- Patient Lifting
- Patient-focused care
- Electronic Charting
- Geriatric Care
- Direct Patient Care
- Documenting behaviors
- Patient relationship building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CNA - Certified Nurse Assistant
Timeline
Cna- Certified Nursing Assistant
Lexington Rehabilitation And Healthcare
07.2023 - Current
Cna- Certified Nursing Assistant
Gateway Care Center
08.2022 - 09.2023
Customer Service Representative
Boost Mobile
03.2020 - 03.2022
No Degree - Nursing Assistance
Southern Technical Institute
High School Diploma -
Disston Academy