Tishema Williams
Miami,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Health Care professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Company Owner
Transportation Envy LLC
Miami, FL
08.2019 - Current
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Aligned branding initiatives and sales strategies with client goals.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Created vision and mission for Transportation company and kept employees focused on achieving both.
- Managed 10 employees by supervising daily tasks.
- Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
- Drafted invoices for completed work.
Dental Team Lead
Jessie Trice Community Health Systems
Miami, FL
02.2012 - 03.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Used EHR to document and maintain patient information and health background.
- Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Education
Bachelor of Science - Public Health
Walden University
Minneapolis, MN09.2022
Certified Dental Assistant - Dental Assisting
Concorde Career Institute
Miramar, FL04.2010
Skills
- Company Inventory Oversight
- Focus and Follow-Through
- Energy Industry
- Management Training
- Department Oversight
- Records Organization and Management
- Recruiting and Training
- Hiring and Onboarding
- Administrative Management
- Company Standards Enforcement
- Policies and Procedures Implementation
- Customer Relations
Timeline
Company Owner
Transportation Envy LLC
08.2019 - Current
Dental Team Lead
Jessie Trice Community Health Systems
02.2012 - 03.2020
Bachelor of Science - Public Health
Walden University
Certified Dental Assistant - Dental Assisting
Concorde Career Institute
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