Tisheya Sawyer
Summary
Dedicated professional with experience in both security and behavioral health, skilled at maintaining safe environments while providing compassionate patient support. Strong background in crisis intervention, de-escalation, and collaboration with clinical teams to balance safety protocols with therapeutic care. Reliable, adaptable, and committed to promoting dignity and well-being for all individuals. Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer/Shift Lead
Brighton Marine Health Center
01.2025 - Current
- Highlight patrolling buildings and grounds
- Maintaining log database, speaking to violators
- Identifying potential hazards
- Monitoring security systems, access control, visitor management
- Incident reporting, and emergency response
Security Officer/Patrol Manager/CPI/WELLE trained/patient observer
Securitas
05.2023 - 12.2024
- Ensured, safety, and security of staff and patients and visitors in a behavioral health setting
- Maintained a secure environment while assistant with patient care and behavioral support
- Responded to emergencies de-escalate behavioral incidences and ensured compliance with safety Protocols
- Prepared, detailed reports on incidents safety checks, and patient observations
- Responded to medical and behavioral emergencies demonstrating quick decision-making and calm under pressure
Supervisor
Burlington Stores
09.2022 - 04.2023
- Supervises all store functions and associates while in the role of manager on duty
- Maximizes sales results through training developing and coaching of direct reports
- Promote Burlington core values -drive results trust and respect. Builds teams and partnerships
- Promotes safety for both our customers and associates by adhering to company guidelines
- Reinforce company asset protection strategies to eliminate shortage
- Participates in weekly workload plannings and meetings.
- Coordinates meal and break periods and monitors schedule adherence
- Performs other tasks assigned by manager
Operations Manager
CVS Health
11.2019 - 04.2022
- Lead and motivate a team of store associates to ensure that all operational objectives are met
- Ensure compliance with company policies procedures and regulations.
- Monitor daily operations to identify areas for improvement and develop strategies to increase efficiency
- Manage inventory levels and order supplies as needed
- Handle customer inquiries and complaints in a professional manner
- Monitor store security systems and take appropriate action when necessary
Engagement partner
Bay Cove Human Services, Inc.
10.2018 - 06.2019
- Worked in conjunction with peers and supervisors to efficiently enforce behavioral goals and development of residents.
- Participated on the engagement team of assigned persons directed by the ACCS supervisor and carry out case management activities for assigned individuals
- Implement interventions identified in persons treatment plans to assist persons in developing and utilizing skills in the areas of activities of daily living, obtaining and maintaining housing, employment, school and family relationships, socialization and recreation, self- management of symptoms and medication self-administration and health and well being skills. such as healthy eating physical activity and relaxation techniques
- Document interventions carried out, progress made towards goals and observed changes to physical health and mental status in daily notes in order to better inform assessment and treatment planning
- Train persons in medication self-administration procedures as designated in individual plans and administer medications in accordance with standards of the Medication administration Program (MAP) standards
Residential Counselor
Vinfen
07.2016 - 09.2018
- Ensuring the safety of all residents under their care by learning and implementing only those medical and life safety policies and procedures approved by new hope treatment centers.
- Assisting in the management of aggressive residents as needed, using only de-escalation and behavior management techniques
- Maintaining an awareness of the whereabouts of all residents under their care by providing constant supervision, regular rounds and resident counts throughout their shift.
- Attending daily shift reports, staff meetings, resident staffing, and all other required meetings.
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
- Helping create and maintain a healthful, safe and therapeutic environment for residents.
- Monitoring and recording clients' progress to ensure that goals and objectives are met.
Education
High school diploma or GED - undefined
Belford high school
01.2009
Medical Assistant - Certificate
Bryman Institute
Boston, MA04.2003
Skills
- Direct Care (5 years)
- Mental Health (5 years)
- Leadership
- Behavioral health
- Patient monitoring
- Crisis intervention
- Communication skills
- Conflict management
- Detail-oriented
- Complex Problem-solving
- Report writing
Certification
- Medical Assistant Present
- Certified Medical Assistant March 2003 to Present
- Driver's License August 2025 to August 2030
- BLS Certification June 2025 to June 2027
- AED Certification June 2025 to June 2027
- Heartsaver Certification June 2025 to June 2027
- First Aid Certification June 2025 to June 2027
- CPR Certification June 2025 to June 2027
- Class D
Languages
English
Timeline
Security Officer/Shift Lead
Brighton Marine Health Center
01.2025 - Current
Security Officer/Patrol Manager/CPI/WELLE trained/patient observer
Securitas
05.2023 - 12.2024
Supervisor
Burlington Stores
09.2022 - 04.2023
Operations Manager
CVS Health
11.2019 - 04.2022
Engagement partner
Bay Cove Human Services, Inc.
10.2018 - 06.2019
Residential Counselor
Vinfen
07.2016 - 09.2018
High school diploma or GED - undefined
Belford high school
Medical Assistant - Certificate
Bryman Institute
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