Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
Hi, I’m

Tishine Bynes

Customer Service Representative
Hillsborough,NJ
"Through acceptance, we come closer to unconditional love as an act of compassion and to an understanding of who we are, without our own demands limiting our ability to love ourselves and others."
M.J. Fievre

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
years of professional experience

Work History

Woodforest National Bank
Bechtelsville, PA

Retail Banker
06.2023 - 03.2024

Job overview

• Process transactions, opening accounts, and performing account maintenance.
• Implemented problem-solving skills to address customers inquiries and or concerns professionally.
• Worked closely with management to strategize sales techniques to increase branch production.
• Managed approximately 40 incoming calls daily.
• Accurately used keywords and effective listening skills to alleviate an irate customer.
• Vault balancing, cash ordering and maintenance of automatic teller machine.
• Traveled to other locations within the market to assist with branch opening and operations.
• Assumed other responsibilities and duties aside from assigned roles.

REALGIRLY L.L.C
Remote

Chief Executive Officer
01.2021 - 02.2023

Job overview

• Implemented marketing strategies to generate new customers, and increase sales.
• Decreased financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Maintained and operated business website.
• Build a professional rapport with vendors/suppliers.
• Implemented efficient systems for inventory management, order processing, and shipping logistics.
• Oversaw business budget planning and administration, accounting functions, and purchasing.

Citizens Bank
Hamilton, NJ

Bank Teller Associate
12.2016 - 01.2018

Job overview

  • Effectively respond to questions and/or concerns.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined daily operations for peak efficiency by maintaining accurate cash drawer and balancing procedures.
  • Boosted branch sales by offering appropriate financial products and services to customers based on their needs.
  • Upheld security protocols by promptly identifying fraudulent and suspicious activities.

Lord & Taylor
Lawrence, NJ

Department Sales Associate
05.2015 - 11.2015

Job overview

  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of the company's product.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to create visually appealing merchandise displays, attracting customer attention.
  • Maintained a clean and organized sales floor for enhanced shopping experiences and increased foot traffic.

New York & Company
Lawarence, NJ

Sales Associate
12.2013 - 01.2015

Job overview

  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
    Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Central Parking Systems
New Brunswick, NJ

Parking Lot Attendant
12.2005 - 07.2006

Job overview

• Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
• Provided valuable information to customers, including directions, event details, and pricing information.
• Enhanced customer experience with friendly demeanor and prompt assistance when needed.
• Handled cash transactions accurately and responsibly by following company guidelines for secure handling of funds.
• Maintained calm and respectful demeanor when servicing difficult customers.

Helping Hands Healthcare Agency
Edison , NJ

Home Health Aide Assistant
05.2003 - 12.2005

Job overview

• Improved patient comfort by providing compassionate and attentive care to individuals with various health conditions.
• Enhanced patient recovery by assisting with daily living activities such as bathing, dressing, and grooming.
• Monitored vital signs and reported changes in health status to healthcare professionals for timely intervention.
• Assisted patients with mobility exercises, promoting increased independence and overall wellbeing.

Puerto Rican Action Board
New Brunswick, NJ

Receptionist Clerk
02.2002 - 04.2003

Job overview

• Streamlined office operations by managing efficient scheduling and appointment coordination.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Maintained a welcoming environment for visitors with a clean, organized reception area.
• Boosted company image by providing friendly, professional service to all clients and customers.

Education

Mercer County Community College
East Windsor, NJ

02.2014 - 09.2014

Skills

  • Marketing
  • Sales
  • Rapport Building
  • Customer Service
  • Account Manager
  • Entrepreneurship
Availability
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tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

I love to read and allow my mind to escape in a good book. Listening to soothing music that consists of a hand pan.

Timeline

Retail Banker

Woodforest National Bank
06.2023 - 03.2024

Chief Executive Officer

REALGIRLY L.L.C
01.2021 - 02.2023

Bank Teller Associate

Citizens Bank
12.2016 - 01.2018

Department Sales Associate

Lord & Taylor
05.2015 - 11.2015

Mercer County Community College

02.2014 - 09.2014

Sales Associate

New York & Company
12.2013 - 01.2015

Parking Lot Attendant

Central Parking Systems
12.2005 - 07.2006

Home Health Aide Assistant

Helping Hands Healthcare Agency
05.2003 - 12.2005

Receptionist Clerk

Puerto Rican Action Board
02.2002 - 04.2003
Tishine BynesCustomer Service Representative