Tishira Reece
Oklahoma City
Summary
Results-driven office manager with expertise in inventory management, budget oversight, and team supervision. Committed to enhancing operational efficiency and fostering collaborative environments.
Overview
8
8
years of professional experience
Work History
Office Manager
3WISHESLLC
Edmond
01.2019 - Current
- Managed office operations to ensure efficient workflow and resource allocation.
- Coordinated schedules and meetings for staff and executive leadership teams.
- Oversaw inventory management for office supplies and equipment procurement.
- Implemented filing systems to enhance document organization and retrieval processes.
- Developed communication strategies to facilitate interdepartmental collaboration.
- Maintained office equipment by arranging repairs and servicing as needed.
- Assisted in budget preparation by tracking expenses and managing invoices.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Supervised staff members, organized schedules and delegated tasks.
- Managed office budget to handle inventory, postage and vendor services.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Trained new employees on office policies, procedures, and software tools.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Assistant Manager
Taco Bell
Edmond
07.2025 - 12.2025
- Assisted in training new team members on operational procedures and customer service standards.
- Managed inventory levels by tracking stock and ordering supplies as needed.
- Facilitated communication between staff and management to streamline daily operations.
- Ensured compliance with health and safety regulations in food preparation areas.
- Supported scheduling efforts by coordinating shifts and managing employee availability.
- Participated in promotional events to enhance customer engagement and brand awareness.
- Monitored service quality to maintain high standards of customer satisfaction.
- Provided feedback to management on staff performance and operational challenges.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
Lead Crew Member
McDonald's Restaurant
Edmond
01.2025 - 07.2025
- Trained new crew members on food safety and customer service protocols.
- Handled cash transactions accurately and processed customer orders efficiently.
- Maintained cleanliness of workstations and dining areas throughout the shift.
- Resolved customer complaints promptly to enhance overall dining experience.
- Implemented best practices for food preparation and presentation consistently.
- Prepared financial statements for management review at end of month meetings.
- Provided direction and training to new crew members on job duties, policies and procedures.
Manager
Quick clean Laundry
Broken Bow
01.2023 - 01.2025
- Supervised daily operations of laundry services and staff activities.
- Managed customer service interactions to ensure satisfaction and resolve issues.
- Trained new employees on equipment use and safety protocols.
- Maintained cleanliness and organization of the facility and laundry equipment.
- Developed process improvements to enhance workflow in the laundromat.
- Monitored equipment performance and coordinated maintenance as needed.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
Manger
Wataburger
Broken Arrow
01.2018 - 01.2019
- Trained new employees on equipment use and safety protocols.
- Managed customer service interactions to ensure satisfaction and resolve issues.
- Developed process improvements to enhance workflow in the laundromat.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed market trends and competitor activity to inform business strategy.
- Ensured compliance with industry regulations and company policies.
Education
High School Diploma -
Santa Fe High School
Edmond, OK05-2012
Associate of Science - Undeclared Major
Oklahoma City Community College
Oklahoma City, OKSkills
- Office operations management
- Inventory management
- Budget oversight
- Document organization
- Vendor relations
- Customer relationship management
- Staff supervision
- Scheduling coordination
- Conflict resolution
- Employee training
- Time management
- Data retrieval systems
- Customer relations
- Clerical support
- Scheduling
- Mail handling
References
References available upon request.
Timeline
Assistant Manager
Taco Bell
07.2025 - 12.2025
Lead Crew Member
McDonald's Restaurant
01.2025 - 07.2025
Manager
Quick clean Laundry
01.2023 - 01.2025
Office Manager
3WISHESLLC
01.2019 - Current
Manger
Wataburger
01.2018 - 01.2019
High School Diploma -
Santa Fe High School
Associate of Science - Undeclared Major
Oklahoma City Community College