Tishonda Rackley
Van Buren,AR
Summary
Highly-motivated, reliable and organized employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nutrition Service Worker
Mulberry Pleasant View Bo-County School District
Mulberry, AR
08.2021 - Current
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Implemented cost control measures to minimize waste.
- Collaborated with cafeteria managers on strategies for improving service efficiency.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Director of Operations
Quality Childcare & Learning Center
Fort Smith, AR
06.2010 - 08.2021
- Managed daily operations by overseeing financials, key performance indicators and employee proformance.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Hired and mentored staff.
- Developed marketing plans to increase enrollment numbers in the program.
- Analyzed data from surveys conducted by parents regarding satisfaction levels with services provided.
- Negotiated contracts with vendors supplying materials necessary for operations.
- Ensured proper maintenance of facilities, equipment, and supplies.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Developed and maintained client relationships to grow business and improve account retention.
- Developed, implemented and monitored activities, policies and procedures.
- Inspected facility regularly to ensure the safety of all children in care and staff.
- Collaborated with other professionals including teachers, social workers and nutritionists to coordinate services for children in need.
Waitress/Catering Assistant/Bakery Assistant
Goodson's Cafe
Fort Smith, AR
06.2006 - 06.2010
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Set up banquet rooms for special events including weddings, parties, business meetings.
- Provided excellent customer service to ensure repeat customers.
Education
GED -
Perryville High School
Perryville, AR05-1998
Skills
- Outstanding work ethic
- Budget Management
- Financial Reporting
- Hiring and Retention
- People management
- Contract and Vendor Management
- Organizational Development
- Verbal and written communication
- Creativity and Innovation
- Project Coordination
- Crisis Management
- Strategic Planning
- Microsoft Office
- Excel
- Word Processing
- Safeserv Manager Certified
- First Aid/CPR Certified
Certification
- First Aid/CPR
- SafeServ Certified: Food Handler
References
References available upon request.
Timeline
Nutrition Service Worker
Mulberry Pleasant View Bo-County School District
08.2021 - Current
Director of Operations
Quality Childcare & Learning Center
06.2010 - 08.2021
Waitress/Catering Assistant/Bakery Assistant
Goodson's Cafe
06.2006 - 06.2010
GED -
Perryville High School
- First Aid/CPR
- SafeServ Certified: Food Handler
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