Tishonna Mclaurin
Ft. Washington,MD
Summary
Proactive Leader with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
2
2
years of professional experience
Work History
Host
Redstone Bar & Grill
Oxon Hill, MD
11.2023 - 01.2024
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
City Carrier Assistant
United States Postal Servic
Washington, DC
08.2023 - 11.2023
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Enhanced mail delivery efficiency by sorting and organizing mail according to established routes.
- Performed routine maintenance checks on postal vehicles, reporting any issues or malfunctions for timely repair.
Teacher's Assistant
Kipp Dc: Will Academy
Washington, DC
10.2022 - 07.2023
- Supported student learning objectives through personalized and small group assistance.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Host
Redstone Bar And Grill
Oxon Hill, MD
07.2022 - 09.2022
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Teacher's Assistant
Veez Bizzy Beez Early Learning Center
Temple Hills, MD
10.2021 - 01.2022
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
High School Diploma -
Pittsburgh Jobcorp
Pittsburgh, PA 05.2001 -
Skills
Classroom Management
Early Childhood Education
Parent-Teacher Communication
Curriculum Implementation
Payment Collection
Drawer management
Guest Services
Customer Service
Timeline
Host
Redstone Bar & Grill
11.2023 - 01.2024
City Carrier Assistant
United States Postal Servic
08.2023 - 11.2023
Teacher's Assistant
Kipp Dc: Will Academy
10.2022 - 07.2023
Host
Redstone Bar And Grill
07.2022 - 09.2022
Teacher's Assistant
Veez Bizzy Beez Early Learning Center
10.2021 - 01.2022
High School Diploma -
Pittsburgh Jobcorp
05.2001 -