Tishonna M. Green
West Orange,NJ
Summary
Self- motivated individual looking to obtain a position that will hone in on my twenty plus years of experience and ability to use critical thinking and communication skills more affectively.
Overview
16
16
years of professional experience
Work History
High School Greeter
West Orange Board of Education
West Orange, New Jersey
11.2022 - 06.2026
- Checked in parents, students, and guests at school entrances following security procedures. parents, students, and guests following board of education security procedures.
- Verified visitor identification and issued entry passes at school buildings. identification and issued passes for entry into school buildings.
- Welcomed visitors at district entrances and directed them to their respective school offices. at district entrances and directed them to appropriate school offices.
Food Delivery Driver
DoorDash
Newark , NJ
07.2018 - 09.2022
- Planned optimal routes for multiple orders per trip, enhancing delivery efficiency and maintaining strong performance ratings.
- Verified orders before delivery to minimize customer complaints and ensure satisfaction.
- Communicated delivery updates and special instructions to customers, improving overall delivery experience.
- Provided excellent customer service throughout the delivery process.
Instacart Shopper
Instacart
Newark , NJ
09.2019 - 08.2022
- Recorded customer special requests, preferences, and favorite products in CRM, enhancing personalized service and fostering brand loyalty.
- Picked merchandise using inventory management system, correcting count errors to ensure accurate inventory levels.
- Stored completed orders in labeled, temperature-safe locations pending customer pickup.
- Met deadlines and quality standards, delivering accurate orders on time.
Transportation Specialist/ Customer Service
Lyft
Newark, NJ
06.2016 - 09.2018
- To ensure a comfortable, clean and safe environment for clients during their ride
- Knowledgeable on building relationships and educating customers, resulting in customer satisfaction and increased sales
- Maintaining daily logs…Mileage, Tolls, EZ-Pass
- Problem-solving
- Keeping Customer Support Informed with all complaints.
Transportation Specialist/ Customer Service
Uber
01.2016 - 02.2018
- To ensure a comfortable, clean and safe environment for clients during their ride
- Knowledgeable on building relationships and educate customers, resulting in customer satisfaction and increased sales
- Maintaining daily logs…Mileage, Tolls, EZ-Pass
- Problem-solving
- Keeping Customer Support Informed with all complaints
Teller Operations Specialist
Bank of America
Glen Ridge, NJ
08.2010 - 03.2015
- Cash Flow Management
- Auditing & Compliance
- Assisting with Coaching Teller Staff
- Review Banking Center Operations for Daily, Weekly and Monthly Accuracy
- Educate & Advise Customers of Their Financial Options
Education
Essex County College
Newark, NJAcquired 26 Semester Hrs. - Social Science / Liberal Arts
Bloomfield College
Bloomfield, NJSocial Science / Liberal Arts
Caldwell University
Caldwell, NJHigh School Diploma - Business
Montclair High School
Skills
- Attention to Detail
- Compliance Requirements
- Accurate Money Handling
- Effective communication
- Situational awareness
- Problem solving
- Initiative and Self-motivation
- Workload management
- Emotional control
References
Donna Williams
Bethune -Cookman University
( Adminstrative Assistant)
(201)247-4827
Michelle Dillahunt
Exit Platinum Realtors
(Real Estate Agent) ….Precious Bank Manager
( 973)703-6306
Tess M. Brown
Bressler, Amery & Ross
( Acct. Manager, Office Administrator)
(201)306-309
Joe Spina
Special Education Teacher
West Orange, New Jersey
jspina@westorangeschools.org
(973)951-7739
Louis Dellapia
Asst Principal/ Dean Of Students
ldellapia@westorangeschools.org
(973)669-5301 x31515
Timeline
High School Greeter
West Orange Board of Education
11.2022 - 06.2026
Instacart Shopper
Instacart
09.2019 - 08.2022
Food Delivery Driver
DoorDash
07.2018 - 09.2022
Transportation Specialist/ Customer Service
Lyft
06.2016 - 09.2018
Transportation Specialist/ Customer Service
Uber
01.2016 - 02.2018
Teller Operations Specialist
Bank of America
08.2010 - 03.2015
Essex County College
Acquired 26 Semester Hrs. - Social Science / Liberal Arts
Bloomfield College
Social Science / Liberal Arts
Caldwell University
High School Diploma - Business
Montclair High School