Summary
Overview
Work History
Education
Awards
Timeline
Generic

Tishunette Williams

Missouri City,Texas

Summary

Visionary extroverted Property Management Professional offering 20 years of experience that has proven to be inspirational and profitable. Versatile strategist recognized for having strong marketing skills, exceptional property management abilities, and superlative business acumen. Progressive, decisive, and innovative, highly valued for expertise interpreting company vision and strategy, translating objectives into actionable plans, and managing tenant relations to improve renovation projects and effective marketing efforts.

Overview

19
19
years of professional experience

Work History

Community Manager

GVA Management
01.2023 - Current
  • Provides professional and positive leadership to team members
  • Organize group meetings to resolve tenant issues
  • Facilities timely collections of all rent, late fees and utilities while maintaining delinquency notes
  • Process all deposits in a timely manner
  • Process 3 days’ notice to vacate in accordance with company policy
  • File evictions in a timely manner and communicate with attorney on court dates
  • Walk move outs and process final account statements
  • Meets with Regional Supervisor, VP’s and Regional Maintenance, Landscape, for advice, assistance, and direction in community improvements
  • Process monthly close out, move ins and applications as needed
  • Establishes and monitors the property budget daily in accordance with established goals; keeps expenses in line with the budget.
  • Complete month-end and year-end reporting as required
  • Ensure that property operations are compliant with all applicable regulatory requirements
  • Supervise leasing and maintenance activities to ensure compliance with company policy
  • Analyze performance and trends to develop and implement monthly marketing plan

Community Manager

Itex Group
12.2018 - 01.2023
  • Manage the financial performance of the property by overseeing rents, occupancies, and expenditures
  • Works to achieve maximum performance based upon annual goals to increase revenue and other income
  • Execute leases, certifications, and unit inspections with the tenant upon move in
  • Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
  • Audit compliance with LIHTC, Section 8 and LURAs complete all annual reporting on time and in compliance with the tax exemption regulations
  • Provide excellent customer service while maintaining the highest standards for resident service
  • Assist in preparation of budget, and adherence to approved budgets
  • Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines
  • Monitor and review files for accuracy and timely collection of paperwork required for recertification’s
  • Ensure that re-certification letters to residents are sent at least 120-days prior to the certification date
  • Reviews expenses and assists in the preparation of annual budget requirements
  • Handles tenant rent collections and delinquencies, late notices and posting rents, process and file evictions/writs if needed.

Property Manager

BH Management
10.2013 - 10.2018
  • Directed all aspects of property management for 274-apartment buildings, while responding to changing circumstances and priorities in a focused and timely manner
  • Negotiated, purchased, and implemented maintenance service contract to ensure code compliance and quality work
  • These projects limited liability, increased property net worth and enhanced customer satisfaction
  • Cultivated and nurtured relationships with tenants to provide service and educate them on property rental specifications, including features, advantages, benefits, and pricing
  • Managed accounts, researched customers to find up-selling opportunities, executing renewals, preparing sales reports/logs, and conducted interviews for hiring personnel as needed
  • Collected rent payments, deposited, and managed financial expenses, budgeted, and reported; reported included keeping financial records from property operations, created monthly and yearly financial building budgets.

Property Manager

Lynd Company
11.2004 - 10.2013
  • Monitored all aspects of building operation to always ensure highest level of customer service
  • Communicated with tenants, investigate, and resolve issues
  • Facilitated property maintenance issues, such as scheduled regular maintenance and repairs, negotiated contracts with vendors and conducted property inspections to ensure quality and safety met compliance
  • Executed full-cycle leasing process, provided detailed property tours, interviewed potential tenants, processed rental applications, collected deposits, and conducted thorough background and credit checks, including landlord and employment verifications
  • Prepared monthly financial reports, oversee all expense and cost tracking, accounts payable and receivable, and purchasing functions
  • Managed and resolved all delinquency issues.

Education

High School Diploma -

Westbury High School
Houston, TX
06.2000

Awards

Over and Above Award 2015 Property of the Year 2016 Manager of the Year 2019

Timeline

Community Manager

GVA Management
01.2023 - Current

Community Manager

Itex Group
12.2018 - 01.2023

Property Manager

BH Management
10.2013 - 10.2018

Property Manager

Lynd Company
11.2004 - 10.2013

High School Diploma -

Westbury High School

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Tishunette Williams