Summary
Overview
Work History
Skills
Languages
Timeline
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Andrew S Yoo

9022 Georgetown Way Buena Park,CA

Summary

Highly energetic and positive team member known for spreading a lively atmosphere and creating a welcoming environment. Consistently completes tasks efficiently while maintaining exceptional customer service, ensuring guests leave satisfied and return seeking your service. Committed to continuous learning and self-improvement, always eager to take on new challenges to grow both personally and professionally.

Overview

4
4
years of professional experience

Work History

Server

Sorimmara
Buena Park, CA
02.2024 - Current
  • Developed trusting relationships with customers by making personal connections.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Focused on customer satisfaction by attentively addressing guest requests, resolving issues promptly, and maintaining a friendly, professional demeanor.

Barista

Tous Les Jours
Cerritos, CA
08.2021 - 01.2024
  • Assisted with new hires, trained employees and educated customers to troubleshoot situations to prevent any unnecessary return visits.
  • Respectfully resolved customers dissatisfaction and developed skills to understand the wants and needs of a customer.
  • Experience with managed inventory and products by stocking, rotating, and refilling.
  • Prepared customers orders such as drinks & foods as quickly and effectively.
  • Took care of deliveries every Tuesday & Friday, restock cakes, dry supplies, and ingredients for drinks.

Sales Associate

UNIQLO
Cerritos, CA
12.2022 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained visual standards by ensuring merchandise was consistently neat, organized, and appealing to customers.
  • Delivered honest, yet customer-friendly responses, building trust and loyalty.
  • Frequently praised for enthusiasm and reliability, I earned a shift lead offer faster than any other new hire due to exceptional performance and team spirit.
  • Fostered a supportive team environment, often helping coworkers develop skills, and stay motivated.

Skills

  • Outstanding customer service and communication
  • Team collaboration and morale building
  • Strong work ethic and task completion
  • Demonstrates strong self-discipline by maintaining focus and minimizing distractions, ensuring full attention to duties and responsibilities while on the job
  • Emotionally Consistent – Mood never affects work or business
  • Open-minded – accepts constructive criticism to improve
  • Visual Merchandising and Store Presentation
  • Positive attitude and focused mindset
  • Quick learner with a growth mentality

Languages

English
Professional
Korean
Professional

Timeline

Server

Sorimmara
02.2024 - Current

Sales Associate

UNIQLO
12.2022 - 08.2023

Barista

Tous Les Jours
08.2021 - 01.2024

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Andrew S Yoo