Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

TITA Partida

Summary

Detail-oriented Tax Examiner with the IRS, skilled in resolving complex tax issues and enhancing team efficiency. Demonstrated expertise in data entry and customer service, ensuring accuracy and confidentiality. Proven ability to manage high-volume caseloads while maintaining ethical standards and effective communication, significantly reducing errors in tax assessments.

Professional with strong background in tax analysis and compliance review. Proven track record in ensuring accuracy and adherence to complex regulatory standards. Known for excellent teamwork and adaptability, driving effective collaboration and results. Skilled in data analysis, problem-solving, and regulatory research, always dependable under shifting priorities.

Overview

27
27
years of professional experience

Work History

Tax Examiner/Clerk

Internal Revenue Service, IRS
07.2024 - Current
  • Ensured timely processing of returns through efficient workload management and attention to detail.
  • Collaborated with team members to enhance overall efficiency and effectiveness within the department.
  • Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
  • Review documents for specific requirements necessary for Processes current year and/or prior year individual and/ or business return and related information.
  • Identifies missing, incorrect, and unrecognizable data and takes appropriate course of action to resolve errors or refers to others for correction.
  • Screens documents, forms, and letters addressed or routed to various offices: researches correspondence not addressed to specific functional areas. Screens material initially identified as unable to route to determine Receives, opens, sorts, process and distributes both incoming and outgoing mail and products: routes mail and products to various points with and outside the organization. Utilizes mail processing devices as needed. Ensures all mail contains sufficient information for proper delivery. Maintains logs for mail and product accountability purposes.

Tax Examiner

Internal Revenue Service, IRS
01.2023 - 07.2023
  • Ensured timely processing of returns through efficient workload management and attention to detail.
  • Communicated with taxpayers in writing and by telephone.
  • Collaborated with team members to enhance overall efficiency and effectiveness within the department.
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
  • Resolved complex tax issues through diligent research and effective communication with taxpayers.
  • Reviewed and analyzed tax returns to ensure accuracy of information and completeness of forms
  • Verified that all required documents were included in submitted tax returns. Worked collaboratively with other departments within the organization to resolve customer inquiries promptly.
  • Ensured confidentiality of taxpayer information at all times.

Clerk

Internal Revenue Submission Processing Center
03.1998 - 01.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Sent transcripts to taxpayer's for verification of income for home loan, student loan etc.,
  • Photocopy sent out copies of tax returns to taxpayers for court proceedings and probate for deceased tapper's for trust 706/709
  • 4444's helped work cases for Tas advocate to help taxpayer's get with was needed.
  • Provided excellent customer servies to ensure satisfaction.
  • Served as a liaison between taxpayers and the tax advocate.
  • Processed requests for abatements or refunds according to established policies and procedures.
  • Utilized computer software programs such as Microsoft Excel to manage data efficiently.
  • Collaborated with team members to completed tasks efficiently and meet deadlines.
  • Trained new hires on best practices for tax examination processes.
  • Ensured confidentiality of taxpayers information at all times.

Education

High School Diploma -

Ben Lomond High School
1080 9th St Ogden,Ut 84404
05-1986

Skills

  • Oral communication
  • Research
  • Software applications
  • Ethical standards
  • Research and documentation
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking Abilities
  • Team collaboration
  • Data entry skills
  • Self motivation
  • d

Accomplishments

I have gotten manager award. I also worked with the department Analyst on projects.


Languages

Spanish
Limited Working
English
Professional Working

Timeline

Tax Examiner/Clerk

Internal Revenue Service, IRS
07.2024 - Current

Tax Examiner

Internal Revenue Service, IRS
01.2023 - 07.2023

Clerk

Internal Revenue Submission Processing Center
03.1998 - 01.2023

High School Diploma -

Ben Lomond High School
TITA Partida