TITA WRIGHT
Rehab director
Los Angeles,CA
Summary
Dynamic healthcare leader with extensive experience in management positions as Director of Rehab and Regional Manager, excelling in financial analysis and staff development. Proven track record of enhancing clinical outcomes and achieving operational excellence through strategic budgeting and compliance initiatives. Adept at fostering high-performing teams and driving service improvement initiatives to elevate patient care standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Rehab
Sherwood Oaks Post Acute
10.2022 - Current
- Reviewed internal reports and identified areas of risk or potential cost savings
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Partnered with staff to create professional development plans to support personal and business growth.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Facilitated professional development programs to build a high-performing team.
- Managed annual budgeting process, including forecasting and financial planning.
- Recruited, trained, supervised, evaluated and mentored staff members.
Regional Manager
Select Rehabilitation
08.2018 - 10.2022
- Regional Manager for several SNF and Direct Bill sites in LA, Ventura, and Kern counties, with a focus on developing clinical programs, compliance, staff education, outcomes review, identification of areas of opportunity, and recruiting/staffing.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Hired talented, trainable team members, and drove new business strategies to grow revenues.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
Clinical Operation Area Director
Genesis Rehab
09.2017 - 07.2018
- Area Director to several facilities in LA, SD, Kern, and OC area, with a focus on developing clinical programs, compliance, staff education, outcomes review, identification of areas of opportunity, and recruiting/staffing.
- Participate in facility, district, and corporate meetings, conference calls, or other customer-related initiatives as directed by the Regional Rehab Director.
- Participate in the rehab portion of survey preparedness.
- Participate in Facility Quality Reviews, compliance reviews, and clinical development of staff.
- Directly participate in and present a monthly operations review with the customer, direct reports, and supervisor, as well as weekly calls.
- Increased staffing retention in the area by focusing on proper training and onboarding processes.
- Develop clinical programs to support quality of care initiatives in the facility and/or district.
- Improvement of clinical outcomes in the area by focusing on clinical development of teams.
Area Director of Operations
Rehabcare/Kindred
02.2017 - 09.2017
- Operation Consultant to 16 facilities in the LA and OC area, assisting the Area Director with clinical programs, compliance, staff education, outcomes review, and identification of areas of opportunity.
- Area Director responsible for 11 facilities in LA and OC area
- Direct supervision, management, and training of Rehab Managers in all financial aspects of RehabCare's operations.
- Implement successful plans for growth through appropriate Return on Investment (ROI) analysis and KPIs that enabled the area to become profitable within two months.
DOR/Lead Director of Rehabilitation Services
Genesis Rehab Services/Hallmark Rehab
01.2012 - 10.2016
- Assisted the Area Director by providing multi-site operational, clinical, and customer support for centers in the LA and SD areas while serving as the DOR in two large LA area centers.
- Ensure compliance with GRS and customer policies and procedures by DORs and staff in several facilities, as well as monitoring the standard of clinical services provided and maintained by all sites.
- Perform quality reviews monthly, and identify strategies to improve patient outcomes as needed.
- Participate in recruiting, interviewing, and placements for DOR and staff therapists.
- Participate in establishing educational programs for center-based staff.
- Worked as a chain customer liaison for GRS for select centers in S. CA
- Help ensure accountability for the provision of evidence-based care and adherence to care delivery standards of DOR and staff therapists.
- Assist therapy staff in identifying and removing barriers to treatment, and providing clinical education to meet the needs of the patient.
- Actively participate in DOR meetings and conference calls on a regular basis to communicate, develop, and address barriers to patient care, and ensure customer satisfaction.
- Plan, schedule, arrange, direct, and oversee entire rehabilitation services to ensure optimum departmental operation.
- Ensure ongoing team conformance with relevant regulations, company procedures, and policies.
- Assure best quality of care for all long-term residents
- Extensive knowledge of PPS and MDS, as well as computer skills.
PT/Assistant Director of Rehabilitation Services
Hallmark Rehab
Los Angeles
10.2011 - 01.2012
- Provided clinical and professional support services to residents and short-term rehab patients of a large skilled nursing center in the Los Angeles area
- Initiated referrals as appropriate
- Assisted the DOR on planning, scheduling and overseeing the services provided by the rehabilitation department
- Assisted in identifying staffing requirements, schedules and vacation coverage to ensure adequate staff attends to resident's needs
- Supported recruitment of new rehabilitation staff as required
- Ensured ongoing team conformance with relevant regulations, company procedures and policies
- Coordinated and directed team involvement in facility meetings as well as inservice programs
- Supervised PTAs and Rehab Techs
- Evaluated, established plan of care, treated and established plan of discharge for patients on caseload
- Extensive knowledge on PPS and MDS, as well as computer skills
- Participated as an active member of the IDT team
- Los Angeles, California
PT/Director of Rehabilitation Services
Interface Rehab
Los Angeles
08.2010 - 10.2011
- Provide professional support services to 59 residents at a skilled nursing facility (SNF).
- Initiate referrals as suitable and in compliance with the P&P of the Department.
- Plan, schedule, arrange, direct, and oversee entire rehabilitation services to ensure optimum departmental operation.
- Identify staffing requirements, schedules, and vacation coverage to ensure adequate staff attend to residents' needs.
- Ensure ongoing team conformance with relevant regulations, company procedures, and policies.
- Oversee team, patient treatment, productivity, and perform actions as directed per established benchmarks.
PTLA/Physical Therapist
Interface Rehab
Los Angeles
10.2009 - 07.2010
- Staff Physical Therapist at an 89-bed SNF.
- Duties included screening, evaluating, treating, discussing with the rehabilitation team the progress of treatment, and creating a plan of care based on the findings of all disciplines of the rehabilitation team.
- Create a plan of discharge, including patient, caregiver, and family training.
Physical Therapist
Private Practice/Home Health
01.2003 - 01.2008
- Outpatient/Home health care.
- Evaluate patients, suggest environmental and physical modifications/adaptations in the patient's house according to findings, create a plan of care, treat, and reassess according to necessity.
Education
Advanced Physical Therapy Course - Neurology
UNIVERSIDADE OF SAO PAULO
Sao Paulo, Brazil04.2005
Bachelor Degree - Physical Therapy
UNIVERSIDADE OF SAO PAULO
Sao Paulo, Brazil12.2003
Skills
- Financial analysis
- Regulatory compliance
- Budget management
- Staff development
- Clinical program development
- Quality assurance
- Data analysis
- Communication skills
Certification
- BLS, CPR and AED
- Valid California Physical Therapy License
- Clinical Instructor by APTA
Volunteer Experience
Rancho Los Amigos National Rehabilitation Center, 2005
Languages
- Portuguese
- English
- Spanish
- German
References
References available upon request.
Timeline
Director of Rehab
Sherwood Oaks Post Acute
10.2022 - Current
Regional Manager
Select Rehabilitation
08.2018 - 10.2022
Clinical Operation Area Director
Genesis Rehab
09.2017 - 07.2018
Area Director of Operations
Rehabcare/Kindred
02.2017 - 09.2017
DOR/Lead Director of Rehabilitation Services
Genesis Rehab Services/Hallmark Rehab
01.2012 - 10.2016
PT/Assistant Director of Rehabilitation Services
Hallmark Rehab
10.2011 - 01.2012
PT/Director of Rehabilitation Services
Interface Rehab
08.2010 - 10.2011
PTLA/Physical Therapist
Interface Rehab
10.2009 - 07.2010
Physical Therapist
Private Practice/Home Health
01.2003 - 01.2008
Advanced Physical Therapy Course - Neurology
UNIVERSIDADE OF SAO PAULO
Bachelor Degree - Physical Therapy
UNIVERSIDADE OF SAO PAULO
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