Titania Smith

Transported clients to destinations safely and on schedule, enhancing client satisfaction. Loaded and secured consumers before departure to ensure safety during transit. Planned routes with GPS to minimize delays, adhered to traffic laws and DOT regulations, maintained accurate mileage logs, fuel reports, and hours of service, and coordinated with staff and providers for timely arrivals.

• Checked in and verified accuracy of incoming and outgoing shipments at the receiving dock.
• Packed and shipped products accurately to meet customer requirements.
• Sorted and labeled merchandise for efficient inventory management.
• Operate computerized scanning equipment
• Maintained clean and safe work area by removing debris and organizing supplies.

• Facilitated customer purchases by efficiently processing transactions at checkout.
• Addressed customer needs, concerns, and questions to enhance satisfaction.
• Ensured store readiness through efficient opening and closing procedures.
• Followed security procedures during shifts.

• Oversaw daily store operations and ensured compliance with company policies.
• Managed inventory levels and coordinated stock replenishment to maintain product availability.
• Trained and developed team members to enhance customer service skills.
• Conducted performance evaluations and provided constructive feedback to employees.
• Resolved customer complaints efficiently to maintain satisfaction levels.
• Promoted positive customer service experiences by promptly resolving conflicts.
• Collaborated with department heads to implement promotional strategies.
• Inspected store facilities regularly to ensure compliance with safety regulations and standards.
• Established strong relationships with vendors to secure competitive pricing and best quality products.