Tithi Patel
Canton
Summary
Dynamic retail professional with extensive expertise in the fashion industry and a keen eye for current trends. Passionate about assisting customers in discovering stylish and affordable clothing and accessories while excelling in product placement and merchandising. Proven track record in inventory management, shipment processing, and driving top-level performance as a committed Key Holder. Recognized for a strong work ethic, adaptability, and exceptional interpersonal skills, consistently delivering quality service and enhancing team dynamics to balance guest experiences with operational efficiency.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Psa Airlines
03.2025 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Answered passenger questions and provided solutions to issues arising during flights.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Ensured safety and comfort of customers onboard aircraft.
Seasonal Key Holder
Bath & Body Works
08.2022 - Current
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised bank deposits and security procedures to support store opening and closing.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Resolved customer complaints in a professional manner while following company protocol.
- Greeted customers to determine wants or needs.
- Assisted other departments when needed during peak hours or special events.
- Greeted customers, responded to inquiries and provided product knowledge.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Processed returns, exchanges and refunds in accordance with store policies.
- Answered store and merchandise questions and led customers to wanted items.
- Completed end-of-day procedures such as counting money, balancing cash drawers and preparing bank deposits.
- Recognized potential theft situations and took appropriate action according to company policy.
- Operated cash register and handled customer payments accurately.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted customers with purchases by sharing merchandise and pricing information.
- Assisted with customer requests and answered questions to improve satisfaction.
Flight Attendant
SkyWest Airlines
04.2024 - 08.2024
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Provided assistance to disabled passengers when necessary.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
Morning Manager
Dunkin' Donuts
09.2019 - 11.2023
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested appealing products.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Promoted products, increasing customer base and market share.
- Supervised and trained team members in daily operations, customer service, safety and sanitation standards.
- Cross-trained in every store role to maximize operational knowledge.
- Resolved customer complaints in a timely manner.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Seasonal Worker
Khols
10.2020 - 01.2021
- Replenished items on shelves as needed to maintain adequate supply levels.
- Greeted customers entering the store and answered inquiries.
- Communicated effectively with other staff members about customer needs.
- Cleaned, organized, and maintained backroom storage areas.
- Assisted customers with product selection and purchase decisions.
- Trained new employees on store policies and procedures.
Education
High School Diploma -
Jackson High School
Massillon, OH05-2021
Skills
- Staff Oversight
- Customer Service Management
- Store Maintenance
- Team Training and Development
- Customer Service
- Strong work ethic
Affiliations
- Good telephone etiquette
- Inventory management
- Adaptability
- Cleanliness
- Consistently meets sales goals
- Natural leader
- Skilled problem solver
- Personable
- Motivated team player
- Merchandising
- Time management skills
- Friendly demeanor
- Accurate money handling
Languages
English
Native/ Bilingual
Hindi
Professional
Gujarati
Professional
Spanish
Limited
Education and Training
other
Timeline
Flight Attendant
Psa Airlines
03.2025 - Current
Flight Attendant
SkyWest Airlines
04.2024 - 08.2024
Seasonal Key Holder
Bath & Body Works
08.2022 - Current
Seasonal Worker
Khols
10.2020 - 01.2021
Morning Manager
Dunkin' Donuts
09.2019 - 11.2023
High School Diploma -
Jackson High School
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