Handled both inbound and outbound calls from potential clients using a script
Convey the brand and build appropriate rapport to book an appointment.
Performed data entry and completed proper paperwork digitally.
Developed strong working relationships with management through effective scheduling and communication skills.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Talent Acquisition Specialist
Spectrum for Living
04.2024 - 07.2024
Sourced and screened candidates for various long term and short term roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
Assisted with the onboarding and orientation process for new hire employees.
Evaluated resumes, interviewed, phone screened and presented qualified candidates to hiring managers.
Developed and maintained strong working relationships with our HR team, and hiring managers to promote partnerships that produced consistent results.
Provided daily updates to hiring managers and HR staff on recruitment progress and activities.
Created job postings on various employment platforms, career sites and social media networks to increase reach.
Attention to detail in composing, typing, and proof reading distributed materials and communication
Recruitment Consultant
Great Oaks Legacy Charter School
08.2023 - 01.2024
Pre-screened resumes/CV and cover letters prior to sending to hiring managers for consideration.
Completed human resource operational requirements by scheduling and assigning employees.
Hired employees and initiated new hire paperwork process.
Collaborated with managers to identify and address employee relations issues.
Maintained the filing systems for confidential employee records of all employees.
Improved organizational filing systems for confidential employee records.
Administered employee benefits programs and assisted with open enrollment.
Operated and maintained applicant tracking and candidate management systems.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Hired employees and initiated new hire paperwork process.
Educated patients and caregivers on healthcare protocols and processes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Followed up with customers about resolved issues to maintain high standards of customer service.
Coordinate with the operations/scheduling department to understand their staffing needs, expectations and requirements.
Answered phone calls and messages to, schedule appointments, and handling patient inquiries.
Utilize different strategies to capture, screen and recruit health professionals interested in working with clients experiencing serious mental illness in a group home setting.
Conducted patient intake interviews, recording and documenting relevant information.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.